====== Payment Processing - Pre-authorizations ====== Pre-authorizations are used to hold funds on a customers credit card for a period of 2-7 days depending on the institution. Lately most appear to be about 2 days.\\ The pre-authorization must be completed using a pre-auth capture. If you don't use the pre-auth capture, you will either reserve the funds twice (upsetting the customer) or the transaction will be declined.\\ \\ The pre-authorization system was designed for the restaurant industry and tips, not the rental industry and deposits. This causes a few issues. * If the final captured amount is more than a 25% difference from the original amount, large transaction fees are usually levied. * For some processors using datacap netepay, datacap must be changed to the restaurant mode, and this prevents some Purchase Card transactions from succeeding. * Some EMV (chip and pin) systems no longer support pre-authorizations as the customers are adding the tip amount into the payment terminal and it also removes the requirement for storing credit cards. \\ A pre-auth can expire without the merchant knowing. If the merchant then attempts to complete the pre-auth transaction, the transaction may appear to initially succeed, but may be declined in the final settlement if the customer's credit limit is exceeded.\\ Customers using Visa / Mastercard **debit** cards will see the pre-auth amount debited immediately from their bank account, which may upset them if they are not notified of the amount you are pre-authorizing for.\\ ===== Rental Deposits ===== An alternative to pre-authorization is that rental deposits should be taken as a full deposit and then refund the difference when the equipment is returned. ===== Pre-auth Supported Processors ===== * [[payment_processng_options_-_united_states|Mercury Payments US]] * [[payment_processing_options_-_canada|Mercury Canada]] legacy credit card account (not EMV, which means the merchant may be liable for any fraudulent transactions). * [[desjardins_flex_i5300|Desjardins Canada]] Obsolete * [[global_verifone_p400|Global Canada]] Pre-auth is not available on: * Mercury Canada EMV (use legacy account) * Moneris Canada EMV * Paymentech Canada EMV