Differences

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--- 3012_pervasive_error [2016/07/21 14:00 (8 years ago)] – aarmada
+++ 3012_pervasive_error [2020/08/11 12:04 (4 years ago)] – kevin
@@ Line 1: / Line 1: @@
-====== 3012 - Pervasive Error ======
+====== Pervasive 3012 Error ======
-Description:
+A Pervasive 3012 error occurs when Windward cannot connect to the Pervasive database.  Specifically, a Pervasive "engine" runs on a computer where your System Five data files are located.  The two events listed below will occur that prevent Pervasive communications:
-A Pervasive 3012 error occurs when Windward cannot connect to the Pervasive database.  Specifically a Pervasive "engine" runs on a computer where your System Five data files are located.  The two events listed below will occur that pervent Pervasive communications:
   - Pervasive on the client cannot connect to the server.
   - The Pervasive engine on the server is stopped or not loaded.
 ===== Check network connectivity between Client and Server =====
-Windward System Five uses a mapped network drive connection in order to communicate data between the client and server.  A share is setup on the server, usually a folder named Windward which contains System5\Data where Data is your company dataset.
+Windward System Five uses a mapped network drive connection in order to communicate data between the client and the server.  A share is set up on the server, usually, a folder named Windward which contains System5\Data where Data is your company dataset.
-In Windows the Map Network Drive function is used and a network drive is set to the drive letter W with the server path as "\\server\Windward".  An easy troubleshooting step is to determine if the map drive will open.  If the map drive does not open then the computer network will need to be checked.
+In Windows, the Map Network Drive function is used and a network drive is set to the drive letter W with the server path as "\\server\Windward".  An easy troubleshooting step is to determine if the mapped drive will open.  If the mapped drive does not open, then the computer network will need to be checked.
 The following link is to a networking best practices document that will assist in explaining Windows networking setups.
-[[http://wiki.wws5.com/doku.php?id=faq:windows_networking_best_practices&s=network%20drive|Networking Best Practices]]
+  * [[:faq:windows_networking_best_practices|Networking Best Practices]]
 A ping test can be run to determine if the server is responding to requests across the network. The link below will show a demonstration of the ping test.
@@ Line 32: / Line 27: @@
   * [[host_file_settings|Reviewing the Windows host file]]
-  * [[network_DNS_check| Reviewing your DSN settings for TCP/IP network]]
 ===== Check to ensure Pervasive Engine is running on the Server =====
@@ Line 39: / Line 33: @@
   * [[locate_pervasive_server|Locating and starting the Pervasive server]]
@@ Line 50: / Line 42: @@
   * [[:faq:Troubleshooting Pervasive 3012 / 3014 errors using FSCAN]]
   * Ensure all computers have your Local Area Network (LAN) network addresses
-  * Ensure your LAN support the TCP/IP protocol.
+  * Ensure your LAN supports the TCP/IP protocol.
-  * Review security software on clients and server to ensure Pervasive is not blocked.
+  * Review security software on clients and servers to ensure Pervasive is not blocked.
   * Turn off software intrusion detection or add Pervasive to the trusted software list.
   * Verify firewall ports: [[Firewall Port Settings for Pervasive]]
-  * or you can turn off firewall for both server or client for a moment to check if the status 3012 is gone.
+  * Disable your firewall for both server or client for a moment to check if the status 3012 is caused by firewall settings