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In many instances we see the same network related issues with internet and RDP clients as we do with our System Five On Cloud clients. Mainly Disconnection issues.
The following should be done on each of the client's workstations.
1. Disable NIC Power Save features.
2. Windows Power Options set to High Performance
3. Recommend a wired connection instead of wireless
The above settings should be done on each workstation or laptop even if the client site is using wireless connectivity. It will still help in providing a more stable network environment.