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cloud_multi_factor_authentication [2021/08/23 15:58 (3 years ago)] jklan_windwardsoftware.comcloud_multi_factor_authentication [2021/11/29 15:23 (2 years ago)] – [My app won't let me scan the QR code.] kevin
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    - Enter the code from your authenticator (if possible) or click //Use Backup Code// if you do not.    - Enter the code from your authenticator (if possible) or click //Use Backup Code// if you do not.
    - If you are using Microsoft Authenticator:    - If you are using Microsoft Authenticator:
 +     - {{:mfa-pencil.jpg?800|}}
      - Click the pencil icon under Microsoft Authenticator       - Click the pencil icon under Microsoft Authenticator 
      - Choose //Change Phone//.      - Choose //Change Phone//.
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 ==== My app won't let me scan the QR code. ==== ==== My app won't let me scan the QR code. ====
 If you have an iPhone, you may have denied the Authenticator app camera permissions. To fix this, go to Settings -> Privacy -> Camera and make sure Authenticator is set to ON. If you have an iPhone, you may have denied the Authenticator app camera permissions. To fix this, go to Settings -> Privacy -> Camera and make sure Authenticator is set to ON.
 +Sometimes poor lighting can cause the QR code to not scan successfully.  You may need to enter the code manually. 
cloud_multi_factor_authentication.txt · Last modified: 2021/11/29 15:24 (2 years ago) by kevin