Simply scan the first 2D barcode on the Left marked “Windward Configuration”. Wait for all 3 sets of tones. First tone is a double beep, then a warble tone, and then an Ascending tone.
If barcode scanner still is not performing correctly, scan the “Reset To Factory Defaults” barcode on the bottom, Wait for all three tones, and then scan the “Windward Configuration” barcode on the Top Left. Again… Wait for all 3 sets of tones. First tone is a double beep, then a warble tone, and then an Ascending tone.
These barcodes can be scanned directly off an LCD Monitor, however, if you are unable to do that, you can print it out and scan it from the printed copy.
If this is a wireless scanner and the scanner only beeps 2 times, but isn't scanning to notepad or a command prompt, this is an indication that there is something wrong with the communication between the scanner and it's cradle. This can even happen with a new scanner right out of the box. To correct this issue you must follow this process to unlink the scanner from the cradle and then link it again.
or click here for a printable copy. unlink.pdf
The barcode scanner will make a series of beeps.
Now you will be able to follow the instructions at the top of the page to program the Ctrl+B prefix for the scanner to function correctly with System Five.
==== Scanner Works but no Ctrl+B Prefix ====
This is assuming you have already gone through the programming steps above, but still isn't showing the Ctrl+B prefix in a command prompt.
There is an issue with Windows 10 where the new command prompt doesn't pass some key combinations by default. To correct this you must open the command prompt in administrative mode and edit the properties.
1. Run the Command Prompt: Press WIN+R to bring up the Run dialogue box, type CMD and press OK.
2. Right-click on the Command Prompt Icon, and select Properties from the menu.
3. Place a check mark in the box labelled “Use legacy console” and press OK.
4. Close the command prompt and re-open it in normal mode.
After following these steps, scanning a barcode into the Windows 10 Command Prompt will now mimic the behavior of previous version of Windows Command Prompt: The barcode will be scanned showing the ^B prefix, followed by the barcode number and a Carriage Return. The Command Prompt will no longer enter 'Mark Mode', and will allow for further barcode scanning or other commands to be entered.
Setup barcode scanner to com port emulation. See page 18 of the programming manual.
Manual can be downloaded from
Installed the USB to Serial driver
Windows automatically picked up the scanner and installed the drivers.
If the drivers are installed correctly it should look like this in the Windows Device Manager. The COM Port number will be different depending on which USB Port the barcode scanner is installed into.
Now you will need to open the POS Device Manager as administrator and set the port to the one in the Windows Device Manager (Shown in picture above). You may need to check the Keyboard Wedge checkbox as well. Once this is done, no other configurations are necessary. In this configuration, the STX Prefix is not needed. System Five and the POS Device Manager will be monitoring that port for activity.
Print the following document and scan the highlighted 2D barcodes in the numerical order specified.
Created by Steve Wind February 13 2015 Updated by Steve Wind and Tom Muir September 7 2018