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When tendering credit cards, and you click on authorize, it comes back with error “Mercury Payment Systems - Authorizing Declined MUST BALLANCE NOW”.

Detailed Problem Solution

This isn't a System Five Error. The settings in System Five do not control whether they have manual or automatic batch closing… Mercury controls it. The settings in System Five have to be set the same as the settings Mercury has set up on their end. If you are unsure of the batch type that you should be using, please contact Mercury Payment Systems prior to changing the batch type in System Five.

Set Up Tools -Setup Wizzard - invoice setup - Credit/Debit Card Verification Options Mercury Payment Systems tab - click Batches - Select Automatic (recommended), or Manual radial button


declined-must-ballance-now.txt · Last modified: 2008/08/27 07:49 (13 years ago) by swind