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 ====== Upgrading System Five to Current Release ====== ====== Upgrading System Five to Current Release ======
  
 +See [[https://support.windwardsoftware.com/a/solutions/articles/66000482037]]
 +
 +<note important>recommend Google Chrome web browser version 89.0.4389.90 or higher</note>
  
 ===== Before You Begin ===== ===== Before You Begin =====
 +
 +<note important>IMPORTANT: You must close System Five, the POS Device Manager and all System Five related applications prior to the update, or the installer won’t be able to overwrite the files with their new version. This includes the Web API, Application Server, Payroll, Standalone and Polling.</note>
 +
 +
  
 In most cases you would perform the upgrade on the server first, then upgrade the workstations once the upgrade and conversion of the data is complete.  In most cases you would perform the upgrade on the server first, then upgrade the workstations once the upgrade and conversion of the data is complete. 
 Before performing this upgrade on the server, you must ensure that System Five on all your workstations is able to Synchronize with the file server. This is done from within System Five. If you see Synchronize with File Server in the drop down, then synchronization has not been setup and must be configured before you begin the upgrade.  Before performing this upgrade on the server, you must ensure that System Five on all your workstations is able to Synchronize with the file server. This is done from within System Five. If you see Synchronize with File Server in the drop down, then synchronization has not been setup and must be configured before you begin the upgrade. 
  
-{{ :s5upgrade_steps:001.png?400 |}}+{{ :s5upgrade_steps:001.png?500 |}}
  
 If the Syncronization hasn’t been configured, this will be the next screen you see. While this screen is showing the correct Drive ( W: ), it is showing the wrong Directory on the W drive.  It shouldn’t be pointing to the Data folder. If the Syncronization hasn’t been configured, this will be the next screen you see. While this screen is showing the correct Drive ( W: ), it is showing the wrong Directory on the W drive.  It shouldn’t be pointing to the Data folder.
  
-{{ :s5upgrade_steps:002.png?400 |}}+{{ :s5upgrade_steps:002.png?500 |}}
  
  
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 The folder that you want to select in the directories window will be W:\System5\bin. Highlight that folder and then click the OK button. The folder that you want to select in the directories window will be W:\System5\bin. Highlight that folder and then click the OK button.
  
-{{ :s5upgrade_steps:003.png?400 |}}+{{ :s5upgrade_steps:003.png?500 |}}
  
 You should now be looking at the “Synchronize Program with File Server” window. It may take a minute to compare the files between the bin folder on the server and the bin folder on the workstation, but once it completes it should come back and say “All files are up to date” if all the files match between the two folders. At this point, no synchronization is required and you can click exit to save your changes and return to System Five. You should now be looking at the “Synchronize Program with File Server” window. It may take a minute to compare the files between the bin folder on the server and the bin folder on the workstation, but once it completes it should come back and say “All files are up to date” if all the files match between the two folders. At this point, no synchronization is required and you can click exit to save your changes and return to System Five.
  
-{{ :s5upgrade_steps:004.png?400 |}}+{{ :s5upgrade_steps:004.png?500 |}}
  
  
 If there are different versions of files or missing files when the synchronization check is run, you will see a similar screen saying that there are files that are out of date and synchronization is recommended. Click the Synchronize button to continue. If there are different versions of files or missing files when the synchronization check is run, you will see a similar screen saying that there are files that are out of date and synchronization is recommended. Click the Synchronize button to continue.
  
-{{ :s5upgrade_steps:005.png?400 |}}+{{ :s5upgrade_steps:005.png?500 |}}
  
  
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 It will run automatically and copy the required files from the server’s bin folder to the workstation’s bin folder. When that is complete you will get a popup saying that all files are up to date. Click on the OK button to close that window.  It will run automatically and copy the required files from the server’s bin folder to the workstation’s bin folder. When that is complete you will get a popup saying that all files are up to date. Click on the OK button to close that window. 
  
-{{ :s5upgrade_steps:006.png?400 |}}+{{ :s5upgrade_steps:006.png?500 |}}
  
  
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 Log back into System Five and click on the Utilities drop down. It will now show “Synchronize with File Server (Up to Date)”. Log back into System Five and click on the Utilities drop down. It will now show “Synchronize with File Server (Up to Date)”.
  
-{{ :s5upgrade_steps:007.png?400 |}}+{{ :s5upgrade_steps:007.png?500 |}}
  
  
 Before upgrading System Five, it is extremely important to backup your data as well as the bin folders within the System Five folder. As previously mentioned, this is usually done on the server or the workstation where the data is housed. The following screen capture shows the usual folder configuration for Windward System Five on a file server. Before upgrading System Five, it is extremely important to backup your data as well as the bin folders within the System Five folder. As previously mentioned, this is usually done on the server or the workstation where the data is housed. The following screen capture shows the usual folder configuration for Windward System Five on a file server.
  
-{{ :s5upgrade_steps:008.png?400 |}}+{{ :s5upgrade_steps:008.png?500 |}}
  
  
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 You may be prompted to enter a code that will either be texted to your phone or emailed to you to verify your access. You may be prompted to enter a code that will either be texted to your phone or emailed to you to verify your access.
  
-{{ :s5upgrade_steps:009.png?600 |}}+{{ :s5upgrade_steps:009.png?300 |}}
  
  
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-{{ :s5upgrade_steps:016.png?600 |}}+{{ :s5upgrade_steps:016.jpg?600 |}}
  
  
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-{{ :s5upgrade_steps:017.png?600 |}}+{{ :s5upgrade_steps:017.jpg?600 |}}
  
  
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-{{ :s5upgrade_steps:028.png?600 |}}+{{ :s5upgrade_steps:028.jpg?600 |}}
  
  
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 change user /execute (hit the enter key)  change user /execute (hit the enter key) 
  
-{{ :s5upgrade_steps:033.png?600 |}}+{{ :s5upgrade_steps:033.jpg?600 |}}
  
  
 This completes the Upgrade process This completes the Upgrade process
 +
 +\\
 +\\
 +\\
 +
 +----
 +
 +
 +Created by Steve Wind March 15 2021
  
download.1615852394.txt.gz · Last modified: 2021/03/15 16:53 (3 years ago) by swind