The scenario here is to print tickets that could be attached to an item when the customer drops it off and also print a ticket that the customer can take with them. Essentially Claim Tags. However, claim tags would not work with this configuration, nor were we able to easily attach labels to an invoice. This is the only scenario that we were able to make work.

• Set the Dymo printer up in windows as two separate printers. Dymo1 and Dymo2.
• Set label sizes up in both printers (left 30374, right 30252).
• Go into each printer and set the default label for each (left or right), and save the settings.
• Create two separate invoices, and set the invoice sizes to the size of the labels.
• Put the same fields on both invoices (customer name, address, phone number, date, and work order number).
• Then set each invoice to print to their corresponding printer.
• Save the labels.
• Open the invoice tree, and under workorders place the workorder form, and set the default printer to it.
• Then drag the Tag1 invoice and Tag2 invoice into workorder in the tree, and attach the coresponding Dymo1 and Dymo2 printers to the Tag1 and Tag2 forms.
• Save and restart System Five.
• Go into a workorder and print it, and it should now print the workorder as well as the two labels.

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Created by Steve Wind 01-18-2010

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