Differences

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--- faq:bad_behaviour_no_terminals_available [2007/01/31 15:21 (17 years ago)] – cliff
+++ faq:bad_behaviour_no_terminals_available [2007/02/01 19:41 (17 years ago)] (current) – Fixed pervasive 116 link lawrence
@@ Line 1: / Line 1: @@
 ====== No Terminals Available for selection ======
-===== Definition =====
+===== Information / Common Issues =====
 There are a few reasons that terminals might not show in the list.
   * The most obvious is that they are in use
@@ Line 10: / Line 11: @@
 ===== No Terminals Available for selection #1 =====
 ==== Problem ====
-Customer could not open System Five from 1 client terminal. The original issue was a [[:faq:Status 116|Status 116 error on Master.btr]]
+Customer could not open System Five from 1 client terminal. The original issue was a [[faq:pvsw-errors:status_116|Status 116 error on Master.btr]]
 ==== Troubleshooting steps ====
@@ Line 24: / Line 26: @@
 ==== Cause ====
   * The error was caused by the firewall on the server having been configured to block TCP/IP traffic from the client PC
 ==== Resolution ====
 We turned off the Firewall and everything worked.
+  - Ordered List Item
+  - Enable NetBios over TCP/IP
+  - Remove any bad hosts file entrys in c:\windows\system32\drivers\etc\hosts
+  - Set TCP/IP timeouts to avoid the two hour delay (see article...)
+  - Ensure that Name Resolution (DNS) is working properly by pinging Pervasive server by DNS name and correct IP is returned
+  - Ensure System has R/W access to data files