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--- faq:inventory_reconciliation [2014/11/14 10:10 (10 years ago)] – [What not to change] cliff
+++ faq:inventory_reconciliation [2021/09/03 16:50 (3 years ago)] (current) – [Inventory Reconciliation] jbalasabas
@@ Line 1: / Line 1: @@
 ====== Inventory Reconciliation ======
 [[:employee:inventory_reconciliation|Employee only article regarding additional techniques with inventory reconciliation]]
+Freshdesk: https://support.windwardsoftware.com/a/solutions/articles/66000495304
 ===== Check your processes =====
@@ Line 195: / Line 197: @@
 ==== Stock/Ledger Reconciliation report ====
 This report is designed to compare a back dated inventory value to the ledger, and give you how far they are out on a month by month basis. It uses the same code as the back dated inventory value report and thus can not be used for accounting purposes either.
-==== Special Reporting ====
-There is an external report outside System Five that is designed to help identify discrepancies in inventory value. It requires a starting point (ex: one of the month end backups). And can help break down and find out why inventory is no longer reconciling. It is not yet ready for use. It is a report that can be ran by our support team, to help in these types of scenarios where through some sort of process you keep going out. When we discover discrepancies they are almost always due to some process that happens that can cause an outage. The goal is to make it easier to find these scenarios.
-NOTE: This report may be discontinued at any time once released. My goal is to have it replaced with tools within System Five.