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faq:isc250_errors

Ingenico iSC 250 Errors

Datacap Configuration not found or incorrect.

  • The device does not have the datacap forms loaded, or the RBA, or the End-to-End Encryption loaded on the device. Please contact your pinpad vendor.
  • If the device boots up with “lane closed” then this confirms that the datacap forms were not loaded. The device should say “Welcome” when programmed properly.

Not certified for '0526' kernal

  • Must update the dsiEMVX

Encryption should not be enabled

  • Each pinpad has an option for encrypted or non-encrypted. You need to select the correct device from the device list that matches the encryption of the device. Generally Worldpay(Mercury) is encrypted, and all others are not.
  • ie there will be an Ingenico is250 Rapid Connect E2E and a Ingenico is250 Rapid Connect (no E2E)
faq/isc250_errors.txt · Last modified: 2018/08/27 08:45 (3 years ago) by craig