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====== Ingenico iSC 250 Errors ======

===== Datacap Configuration not found or incorrect. =====
  * The device does not have the datacap forms loaded, or the RBA, or the End-to-End Encryption loaded on the device. Please contact your pinpad vendor.
  * If the device boots up with "lane closed" then this confirms that the datacap forms were not loaded. The device should say "Welcome" when programmed properly.
  * [[http://www.datacapsystems.com/ingenico-isc250]]

===== Not certified for '0526' kernal =====
  * Must update the dsiEMVX

===== Encryption should not be enabled =====
  * Each pinpad has an option for encrypted or non-encrypted. You need to select the correct device from the device list that matches the encryption of the device. Generally Worldpay(Mercury) is encrypted, and all others are not.
  * ie there will be an **Ingenico is250 Rapid Connect E2E** and a **Ingenico is250 Rapid Connect** (no E2E)

===== Invalid Secure Device =====

  * Update dsiEMVX and dsiPDCX from [[http://www.datacapepay.com/downloadmenu/|http://www.datacapepay.com/downloadmenu/]]
  * If they are using the Remote POS device manager, this needs to be updated on the client workstation.

===== SecureDevice not Valid on Test Servers =====

  * If you are using the dsiPDCX screen prompt, the test servers operation is not valid with this device. You can temporarily switch the pinpad to a Vx805 to do the test as the operation does not actually check for the pinpad.
  * If you are using a pinpad, please update the datacap controls as above.