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faq:network_troubleshooting

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faq:network_troubleshooting [2021/08/03 17:08 (3 years ago)] kevinfaq:network_troubleshooting [2021/08/03 17:10 (3 years ago)] (current) kevin
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   * Is there any third-party software installed such as State or Provincial level tools that could impact VPN or network access?   * Is there any third-party software installed such as State or Provincial level tools that could impact VPN or network access?
   * Have you swapped internet providers and left old DNS information hardcoded on workstations?  This can be overlooked and can cause 30-second timeout delays while DNS fails over to a working DNS server.  Due to the round-robin and caching nature of DNS, System Five will work sometimes and have a long delay at other times.   * Have you swapped internet providers and left old DNS information hardcoded on workstations?  This can be overlooked and can cause 30-second timeout delays while DNS fails over to a working DNS server.  Due to the round-robin and caching nature of DNS, System Five will work sometimes and have a long delay at other times.
-  * Ensure that server checkpoints are not being created during production usage in the day.  This can cause server hesitation and database errors depending on the amount of time a check point takes. +  * Server restore points being made can cause the database service and System Five to become unresponsive while the restore point is being created and can cause database timeout errors.  Although great to restore the server to a known point in time, do not configure restore points to be created automatically during production hours of the business.
-  * Server restore points being made can cause the database service and System Five to become unresponsive while the restore point is being created.  Although great to restore the server to a known point in time, do not configure restore points to be created automatically during production hours of the business.+
   * Intrusion Prevention Software (IPS) which can cause network overhead and slow performance doing scans.   * Intrusion Prevention Software (IPS) which can cause network overhead and slow performance doing scans.
  
faq/network_troubleshooting.txt · Last modified: 2021/08/03 17:10 (3 years ago) by kevin