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In order for Windward Software products to function correctly in a network environment, there needs to be adequate network infrastructure. By network infrastructure, we mean a professionally cabled network with reliable network cards and switches. A properly configured server, DNS and TCP/IP protocol for our applications and other network services will be required. If things are not working as they should, this document may give you some ideas on what to check and consider.
When a local network event takes place, often IT resources get solely placed into troubleshooting and healing the network. This is a great primary action but consider and start moving a Plan B in the event that healing the network does not work. Restoring from backup to a different server may not seem like a great plan now. But when it can take days to get parts for a failed server resource, operating on a slower second option will seem like a good option to have.