faq:network_troubleshooting
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faq:network_troubleshooting [2021/03/05 11:15 (3 years ago)] – kevin | faq:network_troubleshooting [2021/08/03 17:10 (3 years ago)] (current) – kevin | ||
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+ | See [[https:// | ||
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====== Network Troubleshooting ====== | ====== Network Troubleshooting ====== | ||
In order for Windward Software products to function correctly in a network environment, | In order for Windward Software products to function correctly in a network environment, | ||
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* Are there any patches available for the server hardware? | * Are there any patches available for the server hardware? | ||
* Could line voltage be an issue? | * Could line voltage be an issue? | ||
- | * Check for pending Windows updates on all workstations/ | + | * Check for pending Windows updates on all workstations/ |
- | * Check settings for power saving options and disable. | + | * Check settings for power saving options and disable. |
* Check for bad or failing ports on switches that are not consistent (Even new ones can fail) | * Check for bad or failing ports on switches that are not consistent (Even new ones can fail) | ||
* Ports auto-detecting incorrectly (ie: 10Mb detected on the switch when the server is transmitting at 100Mb) | * Ports auto-detecting incorrectly (ie: 10Mb detected on the switch when the server is transmitting at 100Mb) | ||
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* Is there any third-party software installed such as State or Provincial level tools that could impact VPN or network access? | * Is there any third-party software installed such as State or Provincial level tools that could impact VPN or network access? | ||
* Have you swapped internet providers and left old DNS information hardcoded on workstations? | * Have you swapped internet providers and left old DNS information hardcoded on workstations? | ||
+ | * Server restore points being made can cause the database service and System Five to become unresponsive while the restore point is being created and can cause database timeout errors. | ||
+ | * Intrusion Prevention Software (IPS) which can cause network overhead and slow performance doing scans. | ||
===== Have a Plan B ===== | ===== Have a Plan B ===== | ||
- | When a local network | + | When a networking |
+ | |||
+ | <note tip> |
faq/network_troubleshooting.1614971720.txt.gz · Last modified: 2021/03/05 11:15 (3 years ago) by kevin