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New Feature Round-up

How to Watch Training Videos


Our self-help now uses VLC media player for video content.
Download VLC Here

Install VLC media player

1) Download the VLC media player from and select the version for your operating system.

2) Install the file vlc-x.x.x-os from your download folder.

3) Verify that the publisher is VideoLAN.

4) Run through the directions on the installer.

Play your downloaded training videos using VLC

  • Simply double click on the videos from your download folder to launch VLC media player

  • Use the player's controls to pause, play, and scroll through the video.
  • For additional help using VLC media player please refer to the help section within the player.
faq/problems_viewing-hearing_the_videos.txt · Last modified: 2021/03/10 10:10 (19 months ago) by tanya