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faq:setup_signature_capture

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Setting up Signature Capture

Drivers can be downloaded from http://www.topazsystems.com/

Step 1) Select Setup Wizard

Step 2) Select Point of Sale Devices

Step 3) Select Signature Capture

Step 4) From the drop down list, select the installed signature capture device. System Five™ currently only supports the one model, however similar size Topaz units should also work.

Step 5) Use Sig Capture for Credit Cards

Check this option is you want to electronically sign a credit card receipt. You must ensure that your merchant agreement allows electronic signatures in the event of a charge back. The electronic signature is not transmitted to the credit card processor.

Step 6) Allow viewing of Signature on stations without signature capture devices

Check this option to allow back office and other stations to view signatures without having a signature device installed.

If you are doing this, you may need to insall the device drivers on the other machines even though they do not have a dive attached. System Five uses some of the driver files to display the signature in the System Five program.

Figure 1

Setting up the Slip printer forms to include signature

Step 1) Drag Signature Capture icon to Slip printer form

Step 2) Drag slip printer to Signature Capture

Step 3) Drag slip printer to Slip Printer Form (If you want two copies drag another printer over)

Figure 2

Setting up the Full size invoice forms to include signature

Step 1) Drag Signature Capture icon to Full size form

Step 2) Drag Laser printer to Signature Capture

Step 3) Drag Laser printer to Slip Printer Form (If you want two copies drag another printer over)

Figure 3

Updated Nov 25 2010

faq/setup_signature_capture.1390584037.txt.gz · Last modified: 2014/01/24 09:20 (10 years ago) by darian