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Setting up Signature Capture

Drivers can be downloaded from http://www.topazsystems.com/

Step 1) Select Setup Wizard

Step 2) Select Point of Sale Devices

Step 3) Select Signature Capture

Step 4) From the drop down list, select the installed signature capture device. System Five™ currently only supports the one model, however similar size Topaz units should also work.

Step 5) Use Sig Capture for Credit Cards

Check this option is you want to electronically sign a credit card receipt. You must ensure that your merchant agreement allows electronic signatures in the event of a charge back. The electronic signature is not transmitted to the credit card processor.

Step 6) Allow viewing of Signature on stations without signature capture devices

Check this option to allow back office and other stations to view signatures without having a signature device installed.

If you are doing this, you may need to install the device drivers on the other machines even though they do not have a device attached. System Five uses some of the driver files to display the signature in the System Five program.

Figure 1

Setting up the Slip printer forms to include signature

Step 1) Drag Signature Capture icon to Slip printer form

Step 2) Drag slip printer to Signature Capture

Step 3) Drag slip printer to Slip Printer Form (If you want two copies drag another printer over)

Figure 2

Setting up the Full size invoice forms to include signature

Step 1) Drag Signature Capture icon to Full size form

Step 2) Drag Laser printer to Signature Capture

Step 3) Drag Laser printer to Slip Printer Form (If you want two copies drag another printer over)

Figure 3

Showing Signature on the Slip Printer

Some slip printers can print in graphic modes and can therefore print the signature on the slip.

As you are capturing electronic signature capture, the printed signature on the merchant copy is not valid for legal implications; you need the electronic file that is created and stored in the database. The whole premise of electronic signature capture not to turn a $600 pinpad into a 60 cent pen, but that you don't need to print the merchant copy. The merchant copy is stored electronically and this is the only copy that is valid.
Printing the signature on the customer copy should never be done!

To print the signature on the slip printer the slip should have <#GRAPHIC#>

Using Topaz over Remote Desktop

Google: Topaz SigSock Remote Environment System for HSB (HID USB) Pads,
and get a copy of Topaz Systems How-To Guide “SigSock Remote Environment System for HSB (HID USB) Pads”.
This was available in 2016 at http://www.topazsystems.com/software/download/sigsock.pdf.

Setting Up SigSock (Client-Side)

Goto http://www.topazsystems.com/sigsock.html
Download SigSock “Install for client”; double-click to run: http://www.topazsystems.com/Software/sigsockclient.exe

Setting Up SigSock (Server-Side)

Log into the server using a “Remote Desktop Connection” as Administrator or equivalent account.
Download and save SigSockInstall.exe from: http://www.topazsystems.com/Software/sigsockinstall.exe
Server Steps:
a. For Server 2003: Go into “Add/Remove Programs” → “Add New Programs”. Click “Browse”, and navigate to the “SigSockInstall.exe”. Run the install through the “Add/Remove Programs” wizard here.

b. For Server 2008/2012: From a command line, type “Change user /install” and click “Enter” to change to “Install” mode. Install SigSockInstall.exe by right-clicking and choose “Run As Administrator”. After installing, from the command line, type “Change user /execute” and press “Enter”, or restart server to place server back into “Execute” mode before using the application.

4. Download this to the server:

www.topazsystems.com/software/winloc.exe Run “Winloc.exe”, click the word “WINDOWS”, and at the bottom it will tell you the path to the Windows folder that is specific to your current log-in.

Windward Software Wiki

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