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gmail_google_mail_with_system_five [2020/04/23 14:02 (4 years ago)] swindgmail_google_mail_with_system_five [2022/01/13 11:34 (2 years ago)] (current) swind
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 ====== Gmail - Google Mail with System Five ====== ====== Gmail - Google Mail with System Five ======
 +
 +<note important>This document is also available as a FreshDesk Solution Article \\
 +</note>
  
 ==== Details ===== ==== Details =====
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 \\ \\
  
-**This will work in both the On Premises version of System Fiveand in the System Five On Cloud environment.**+**This will work in both the On-Premises version of System Five and in the System Five On Cloud environment.**
  
 <note tip> Be aware that [[https://www.dummies.com/programming/networking/using-microsoft-outlook-with-gmail/|Microsoft Outlook configured with Gmail]] is a better user experience since it allows you to see what emails are being sent and received.  With the Google Gmail setup, System Five is handling the sending of emails, and you are not able to track whether an email has been sent without opening a web browser and logging into Gmail to see if your email is going out. \\ <note tip> Be aware that [[https://www.dummies.com/programming/networking/using-microsoft-outlook-with-gmail/|Microsoft Outlook configured with Gmail]] is a better user experience since it allows you to see what emails are being sent and received.  With the Google Gmail setup, System Five is handling the sending of emails, and you are not able to track whether an email has been sent without opening a web browser and logging into Gmail to see if your email is going out. \\
 You don't need the virtual channel or the Remote POS Device Manager if Gmail is being used for sending emails from within System Five. To be clear It is only utilized to **send** emails from within System Five. System Five doesn't receive emails. \\ You don't need the virtual channel or the Remote POS Device Manager if Gmail is being used for sending emails from within System Five. To be clear It is only utilized to **send** emails from within System Five. System Five doesn't receive emails. \\
-This Gmail setup does have it's limitations. We only present it as a solution for people that either don't have Outlookor don't want to invest in purchasing Outlook.</note>+This Gmail setup does have it's limitations. We only present it as a solution for people that either doesn't have Outlook or don't want to invest in purchasing Outlook.</note>
  
  
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 If you get an error saying invalid credentials, check that you have entered your password correctly in the email settings of System Five. If you get an error saying invalid credentials, check that you have entered your password correctly in the email settings of System Five.
 +
 +Also the error below could also point to invalid credentials.
 \\ \\
 {{:misc:annotation_2020-04-21_133658.jpg?500|}} {{:misc:annotation_2020-04-21_133658.jpg?500|}}
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 2. Verify that your Gmail account allows "Less Secure" email programs to access Gmail.\\ 2. Verify that your Gmail account allows "Less Secure" email programs to access Gmail.\\
  
-  * Unordered List ItemTo do this, sign into Gmail through your web browser.\\+  * To do this, sign into Gmail through your web browser.\\
   * Click your photo, avatar or outline near Gmail's top right corner.\\   * Click your photo, avatar or outline near Gmail's top right corner.\\
   * Click Manage Your Google Account.\\   * Click Manage Your Google Account.\\
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 Make sure Allow less secure apps is On. Make sure Allow less secure apps is On.
  
 +
 +
 +** - If you are getting the error below saying "No Mail Client installed or configured..."**
 +
 +The issue is being caused by the "Connect to Outlook via OLE Automation" being checked in the user settings. 
 +
 +Even though this setting is greyed out it is still causing System Five to look for an email client. 
 +
 +To disable it you will have to set the Email Option to "Email through your email client" to be able to uncheck the "Connect to Outlook via OLE Automation"  check box, and then re-select "Email Directly" Option, then click the OK button to exit.
 +
 +
 +
 +==== Other Email Setups and Configuration ====
 +
 +The following video will show the configuration settings and method for generated invoices in the PDF format and sending by email.
 +
 +[[http://wiki.wws5.com/doku.php?id=videos:invoice_email_pdf1008121019|Configure and email PDF Invoices]]
 ---- ----
  
gmail_google_mail_with_system_five.1587675738.txt.gz · Last modified: 2020/04/23 14:02 (4 years ago) by swind