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====== Windward Software Wiki Site ====== | ====== Windward Software Wiki Site ====== | ||
- | Welcome to Windward Software Systems help and support documentation. | + | Welcome to Windward Software Systems help and support documentation. |
- | ====== General information | + | ===== General information ===== |
- | * [[: | + | * [[: |
* [[: | * [[: | ||
* [[Business Problem - Software Solution]] | * [[Business Problem - Software Solution]] | ||
- | * [[: | ||
- | * [[: | ||
- | * [[: | ||
- | * [[: | ||
* [[Staying Safe Online | Six Ways to Safeguard your PC Online]] | * [[Staying Safe Online | Six Ways to Safeguard your PC Online]] | ||
* [[Windows Hotkeys]] | * [[Windows Hotkeys]] | ||
- | * [[Windward Software - Brand Permissions]] | + | * [[System Five XE11|System Five V7]] |
+ | * [[System Five Sidekick|System Five Sidekick]] | ||
+ | * [[System Five Supported Versions|System Five Supported Versions]] | ||
+ | * [[paymentprocessortroubleshooting|Payment Processor General Troubleshooting]] | ||
- | ====== System Five On Cloud ====== | + | |
+ | ===== System Five On Cloud ===== | ||
* [[system_requirements# | * [[system_requirements# | ||
* [[preinstallation_checklist# | * [[preinstallation_checklist# | ||
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* [[remote_pos_device_manager|POS Device Setup for System Five on Cloud]] | * [[remote_pos_device_manager|POS Device Setup for System Five on Cloud]] | ||
* [[s5oc_supported_integrations|Supported Integrations List for System Five on Cloud]] | * [[s5oc_supported_integrations|Supported Integrations List for System Five on Cloud]] | ||
+ | * [[s5oc: | ||
+ | * [[s5oc_faq|System Five on Cloud FAQ]] | ||
- | ====== Frequently Asked Questions | + | ===== Frequently Asked Questions ===== |
- | * [[: | + | * [[system_five_-_installation|Client-Server |
- | * [[: | + | * [[training:outline|Training Outline]] |
- | * [[: | + | * [[faq:programming_a_symbol_ls_2208_barcode_scanner|Barcode Scanner |
- | * [[: | + | * [[supported_peripheral_hardware_list|Windward |
- | * [[: | + | * [[s5oc:unsubscribe|How to Unsubscribe |
- | * [[:faq:EMV Chip Cards]] | + | * [[zebra_eltron_label_creation_via_epl2| Working |
- | * [[:training:howtousealookupinexcelforaddingcategories0909301511|Excel - Adding categories using Excel Lookup Command]] | + | * [[system_requirements|Windward |
- | * [[:faq:Transaction Postings|How do transactions affect the ledger]] | + | * [[s5oc_supported_peripheral_hardware_list|Windward System Five on Cloud Supported Peripheral Hardware List]] |
- | * [[: | + | * [[zebra_eltron_epl_sample_label|Zebra Eltron EPL Sample |
- | * [[:faq:ODBC Part Load|How to Load an Excel file using ODBC]] | + | * [[3012_pervasive_error|3012 - Pervasive |
- | * [[: | + | * [[faq:disabling_easy_print_on_windows_2008_ts|How to Disable |
- | * [[: | + | * [[increasing_credit_card_processing_limit|Increasing Credit Card Processing Limit]] |
- | * [[:faq: | + | ===== System Five ===== |
- | * [[:faq:Test Proof - Fix Proof - Integrity checks|How to run a Test Proof / Fix Proof Routine and Fix Integrity Errors in System Five]] | + | |
- | * [[: | + | |
- | * [[: | + | |
- | * [[: | + | |
- | * [[employees: | + | |
- | * [[: | + | |
- | * [[:faq:Part Find|Parts marked for deletion are visible in Part Find]] | + | |
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- | * [[: | + | |
- | * [[: | + | |
- | * [[: | + | |
- | * [[: | + | |
- | * [[:faq:Zebra or Eltron labels skipping|When printing a Zebra / Eltron Label, the printer feeds blank labels or skips labels]] | + | |
- | * [[: | + | |
- | + | ||
- | ====== | + | |
- | + | ||
- | ===== Form Design | + | |
- | * [[System Five - Invoice Forms]] | + | |
- | + | ||
- | ===== Installation ===== | + | |
- | * [[system_requirements|System Requirements | + | |
- | * [[preinstallation_checklist|System Five - Pre-installation Checklist]] | + | |
- | * [[System Five - Installation]] | + | |
- | * [[System Five - Single Workstation Install]] | + | |
- | * [[System Five - S5 Sync Repair Utility]] | + | |
- | * [[Windward | + | |
- | * [[NetEpay Setup - Datacap Install]] | + | |
- | * [[System Five Web API Service]] | + | |
- | + | ||
- | ===== Integrity ===== | + | |
- | * [[Integrity - Error Corrections]] | + | |
- | * [[Integrity - General Methods]] | + | |
- | * [[Integrity - File Rebuilds]] | + | |
- | * [[integrity: | + | |
- | + | ||
- | ===== Inventory ===== | + | |
- | * [[Inventory - General Methods]] | + | |
- | * [[Inventory - Serialized Methods]] | + | |
- | * [[Inventory - Transfer]] | + | |
- | * [[Understanding & Changing Price Schedules]] | + | |
- | * [[Manually storing credit cards in System 5 in a non-integrated data set]] | + | |
- | * [[Purge Inventory]] | + | |
- | + | ||
- | ===== Payment Processing (Credit / Debit Cards) ===== | + | |
- | * [[Payment Processing Application|Payment Processing Options]] | + | |
- | * [[Credit Card Numbers - Validating Credit Card Numbers]] | + | |
- | * [[NetEpay Setup - Datacap Install]] | + | |
- | * [[Partial Approvals]] | + | |
- | * [[Payment Processing - General Methods]] | + | |
- | * [[Payment Processing - Mercury Payments]] | + | |
- | * [[select_payment_processor|Selecting or Changing Payment Processors]] | + | |
- | + | ||
- | ===== Payroll ===== | + | |
- | * [[Canada - CPP/EI/PPIP Exempt Setup]] | + | |
- | * [[US - Form 1095C]] | + | |
- | * [[US - Labor & Industries Tax - Washington State]] | + | |
- | * [[US - NYS-45 - New York State]] | + | |
- | * [[Employee Summary Detail Report]] | + | |
- | + | ||
- | ===== Pervasive ===== | + | |
- | * [[Pervasive - Installing]] | + | |
- | * [[Pervasive - Troubleshooting]] | + | |
- | * [[faq: | + | |
- | * [[Pervasive - DSN Slowness]] | + | |
- | + | ||
- | ===== POS Devices ===== | + | |
- | * [[POS Devices - General Setups]] | + | |
- | * [[When will Tap and Pay be available in Canada]] | + | |
- | + | ||
- | ===== Printing ===== | + | |
- | * [[Printing - General Configuration]] | + | |
- | * [[Printing - Label Printers]] | + | |
- | * [[Printing - Slip Printers]] | + | |
- | * [[Printing - To Fax and PDF]] | + | |
- | + | ||
- | ===== Purchases ===== | + | |
- | * [[Purchases - General Methods]] | + | |
- | * [[Purchases - econnect]] | + | |
- | + | ||
- | ===== Reporting ===== | + | |
- | * [[Reporting]] | + | |
- | + | ||
- | ===== Sales ===== | + | |
- | * [[Sales - General Methods]] | + | |
- | + | ||
- | ===== Standalone (WAN, LAN), Polling, Windward Anywhere, Replication ===== | + | |
- | * [[Standalone LAN]] | + | |
- | * [[Polling Check List]] | + | |
- | * [[FAQs and Troubleshooting]] | + | |
- | * [[Windward Anywhere\WE-mail]] | + | |
- | + | ||
- | ===== Stock Adjustments ===== | + | |
- | * [[Stock Adjustments - General Methods]] | + | |
- | + | ||
- | ===== Taxes ===== | + | |
- | * [[Taxes - General Methods]] | + | |
- | * [[Tax Areas - Required Setup]] | + | |
- | * [[Tax Areas - BC TAX Rates for PST and GST]] | + | |
- | * [[Tax Reports - Recommended Reports to run for Tax Reporting]] | + | |
- | + | ||
- | ===== General ===== | + | |
- | * [[: | + | |
- | * [[: | + | |
- | * [[:faq:Anti-Virus Software]] | + | |
- | * [[: | + | |
- | * [[capitalize_internal_labour | Capitalize internal labour to units]] | + | |
- | * [[Checking File Trust Issues]] | + | |
- | * [[: | + | |
- | * [[: | + | |
- | * [[Currency List[x] out of range]] | + | |
- | * [[:faq:DEP, Data Execution Prevention, Disabling]] | + | |
- | * [[Displaying the Info Comment on the Find Invoice Screen]] | + | |
- | * [[Entering multiple quantities in Quick Cash sale]] | + | |
- | * [[:faq:Fix Stock Quantities]] | + | |
- | * [[: | + | |
- | * [[: | + | |
- | * [[:faq:How To add Pervasive Licenses]] | + | |
- | * [[: | + | |
- | * [[: | + | |
- | * [[: | + | |
- | * [[:faq:How To Perform an Update to System Five]] | + | |
- | * [[: | + | |
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- | * [[:faq:Live version of System five has demo popup]] | + | |
- | * [[: | + | |
- | * [[: | + | |
- | * [[: | + | |
- | * [[: | + | |
- | * [[: | + | |
- | * [[Partsmart 8 compatibility]] | + | |
- | * [[:faq:PC Charge Troubleshooting]] | + | |
- | * [[: | + | |
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- | * [[: | + | |
- | * [[Special invoicing for Digital Invoicing]] | + | |
- | * [[: | + | |
- | * [[: | + | |
- | * [[: | + | |
- | * [[: | + | |
- | * [[:faq:Turn Cash Drawer Sound Off]] | + | |
- | * [[: | + | |
- | * [[: | + | |
- | + | ||
- | + | ||
- | ===== Server/ | + | |
- | * [[: | + | |
- | * [[: | + | |
- | * [[: | + | |
- | * [[: | + | |
- | * [[: | + | |
- | + | ||
- | === Terminal Services === | + | |
- | * [[Terminal Services Configuration]] | + | |
- | * [[: | + | |
- | * [[Terminal Services Practices]] | + | |
- | * [[: | + | |
- | * [[: | + | |
- | * [[: | + | |
- | * [[: | + | |
- | + | ||
- | ===== Hardware configuration ===== | + | |
- | * [[: | + | |
- | * [[: | + | |
- | * [[: | + | |
- | * [[: | + | |
- | * [[: | + | |
- | * [[faq: | + | |
- | * [[Num Lock defaults on during boot| How to disable the Num Lock defaulting ON for laptops]] | + | |
- | * [[: | + | |
- | * [[: | + | |
- | + | ||
- | ===== WebAPI ===== | + | |
- | * [[: | + | |
- | * [[: | + | |
- | * [[: | + | |
- | + | ||
- | ====== Windward Support Knowledgebase ====== | + | |
- | * [[Windward Support Knowledgebase]] - public | + | |
- | * [[employee: | + | |
- | ===== Other Information ===== | + | | ^ Accounting ((It is important to know the basic terminolgy of accounting. You may refer to the article [[accounting: |
- | * [[:faq:legacy_information|Legacy Information]] | + | ^ Integrity | [[integrity_-_general_methods|Integrity - General Methods]] |** Purchases** | [[purchases_-_general_methods|Purchases - General Methods]]| |
- | * [[employee:index|Employee Log In]] | + | ^ ::: | [[integrity_-_error_corrections|Integrity - Error Corrections]] |::: | [[purchases_-_econnect|Purchases - econnect]]| |
+ | ^ ::: | [[integrity_-_file_rebuilds|Integrity - File Rebuilds]] |::: | [[purchases_-_required_orders_report|Required Order Report – Removed from Required Quantity: Exclude Stock on a Layaway and Work Orders]]| | ||
+ | ^ ::: | [[integrity: | ||
+ | ^ Payroll| [[canada_-_cpp_ei_ppip_exempt_setup|Canada - CPP/EI/PPIP Exempt Setup]] |::: | [[inventory_-_serialized_methods|Inventory - Serialized Methods]]| | ||
+ | ^ ::: | [[us_-_form_1095c|US - Form 1095C]] |::: |[[inventory_-_transfer|Inventory - Transfer]]| | ||
+ | ^ ::: | [[us_-_labor_industries_tax_-_washington_state|US - Labor & Industries Tax - Washington State]] |::: | [[understanding_changing_price_schedules|Understanding & Changing Price Schedules]]| | ||
+ | ^ ::: | [[us_-_nys-45_-_new_york_state|US - NYS-45 - New York State]] |::: |[[manually_storing_credit_cards_in_system_5_in_a_non-integrated_data_set|Manually storing credit cards in System 5 in a non-integrated data set]]| | ||
+ | ^ Taxes| [[taxes_-_general_methods|Taxes - General Methods]] |:::| [[training: | ||
+ | ^ :::| [[tax_areas_-_required_setup|Tax Areas - Required Setup]] |** Inventory Reports ** | [[design_inventory_report|Design Inventory Report]]| | ||
+ | ^ :::| [[tax_areas_-_bc_tax_rates_for_pst_and_gst|Tax Areas - BC TAX Rates for PST and GST]] |** Stock Adjustments** | [[training: | ||
+ | ^ :::| [[tax_reports_-_recommended_reports_to_run_for_tax_reporting|Tax Reports - Recommended Reports to run for Tax Reporting]] |::: | :::| | ||
+ | ^ Sales| [[sales_-_general_methods|Sales - General Methods]] |::: | :::| | ||
+ | ^ :::| [[creating_a_refund_check_at_point_of_sale|Creating a Refund Check at Point of Sale]] |::: | :::| | ||
+ | ^ :::| [[sales_grid_-_supplier_name_column|Sales Grid – Supplier Name Column]] |::: | :::| | ||
+ | ^ Day-end, Month-end & Year-end Procedures| [[reports_-_point_of_sale_transaction_report|Day-End Procedures]] |::: | :::| | ||
+ | ^ :::| [[faq: | ||
+ | ^ :::| [[faq: | ||
+ | \\ | ||
+ | | ^ Setup and Installations | ^ Printing and POS Devices | ^ Hardware and Network Configuration ^ | ||
+ | ^ Installation ((Before installation review our [[system_requirements|Requirements for Server and Workstation]] and if building a network the [[faq: | ||
+ | ^ ::: | [[system_five_-_installation|System Five Server - Installation]] or [[system_five_-_single_workstation_install|System Five - Single Workstation Install]] |::: | [[printing_-_label_printers|Printing - Label Printers]]|::: | ||
+ | ^ ::: | [[system_five_-_adding_additional_workstations|System Five - Adding Additonal Workstations]] |::: | [[printing_-_slip_printers|Printing - Slip Printers]]|::: | ||
+ | ^ Pervasive \ Actian Database| [[pervasive_-_installing|Pervasive - Installing]] |::: | [[printing_-_to_fax_and_pdf|Printing - To Fax and PDF]] |::: |[[faq: | ||
+ | ^ ::: | [[pervasive_-_troubleshooting|Pervasive - Troubleshooting]] |** POS Devices** | [[pos_devices_-_general_setups|POS Devices - General Setups]]|::: | ||
+ | ^ ::: | [[faq: | ||
+ | ^ :::| [[pervasive_-_dsn_slowness|Pervasive - DSN Slowness]] |::: | ::: | ||
+ | ^ Payment Processing (Credit / Debit Cards)| [[payment_processing_application|Payment Processing Options]] |::: | ::: | ||
+ | ^ :::| [[credit_card_numbers_-_validating_credit_card_numbers| Credit Card Numbers - Validating Credit Card Numbers]] |::: | ::: | ||
+ | ^ :::| [[netepay_setup_-_datacap_install| NetEpay Setup - Datacap Install]] |::: | ::: | ||
+ | ^ :::| [[partial_approvals| Partial Approvals]] |::: | ::: | ||
+ | ^ :::| [[payment_processing_-_general_methods|Payment Processing - General Methods]] |::: | ::: | ||
+ | ^ :::| [[payment_processing_-_mercury_payments|Payment Processing - Mercury Payments]] |::: | ::: | ||
+ | ^ :::| [[select_payment_processor|Selecting or Changing Payment Processors]] |::: | ::: | ||
+ | ^ WebAPI| [[webapi_installation|WebAPI Installation]] |::: | ::: | ||
+ | ^ :::| [[webapi_updating_ip|Updating WebAPI On-Prem IP address]] |::: | ::: | ||
+ | ^ :::| [[webapi_swagger_documentation|WebAPI Developer Documentation]] |::: | ::: | ||
+ | ^ :::| ::: |::: | ::: | ||
home.1590097979.txt.gz · Last modified: 2020/05/21 14:52 (4 years ago) by kevin