home_equinox_pinpad_setup
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home_equinox_pinpad_setup [2014/04/18 23:34 (10 years ago)] – cparagoso | home_equinox_pinpad_setup [2015/01/06 16:03 (9 years ago)] (current) – cparagoso | ||
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1. Start the pinpad and click ' | 1. Start the pinpad and click ' | ||
+ | |||
2. Type password shipped with your device and click Enter. | 2. Type password shipped with your device and click Enter. | ||
a. default password is " | a. default password is " | ||
3. Click ' | 3. Click ' | ||
+ | |||
4. Click on 'ECR Port' Button | 4. Click on 'ECR Port' Button | ||
+ | |||
5. SElect USB if device is connected to USB port on the computer. Select Serial Line if connected on Serial | 5. SElect USB if device is connected to USB port on the computer. Select Serial Line if connected on Serial | ||
+ | |||
6. Click Apply Now button | 6. Click Apply Now button | ||
+ | |||
7. Click Exit button | 7. Click Exit button | ||
+ | |||
8. Click Utility button | 8. Click Utility button | ||
+ | |||
9. Click Restart button | 9. Click Restart button | ||
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**DO NOT PLUG THE DEVICE TO THE COMPUTER UNTIL ALL DRIVERS ARE INSTALLED AND DEVICE IS CONFIGURED** | **DO NOT PLUG THE DEVICE TO THE COMPUTER UNTIL ALL DRIVERS ARE INSTALLED AND DEVICE IS CONFIGURED** | ||
- | Drivers can be downloaded from iQmetrix support site: | + | Drivers can be downloaded from here: ftp://ftp.windward-ca.com/pub/mercurypay/ |
- | https://support.iqmetrix.com/entries/21321871-Downloads | + | |
Installing device drivers on Computer: | Installing device drivers on Computer: | ||
- | 1. installing L5000 Serial Driver (01 - L5000 SErial Driver). | + | 1. Unzip the downloaded program, Plug in the USB and allow the driver to update from the unzipped folder. |
- | a. Run Install.bat for your operating system | + | |
- | + | ||
- | 2. installing FPE Interface (02 - FPE Interface) | + | |
- | a. Run HypercomFPEInterfaceSetup.EXE | + | |
3. Restart Computer | 3. Restart Computer | ||
- | 4. Plug the device to the computer. If both installation were successful your device should be detected and you will see a Hypercom L5xxx Terminal(COM1) on the Device manager ports. | + | 4. Plug the device to the computer. If both installation were successful your device should be detected and you will see a Hypercom L5xxx Terminal(COM5) on the Device manager ports. |
- | + | ||
- | {{: | + | |
- | + | ||
- | **Please take note : Once the device is installed corrected and plugged in, do not un-plug the device from the computer. This may assign new COM port to the device and may not function properly.** | + | |
+ | {{: | ||
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Hypercom L5000 driver failed to install Gaget Serial v2.4: | Hypercom L5000 driver failed to install Gaget Serial v2.4: | ||
- | {{: | + | {{: |
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1. Select Gadget Serial V2.4 | 1. Select Gadget Serial V2.4 | ||
+ | |||
2. On the top menu, click Action and Update Driver Software | 2. On the top menu, click Action and Update Driver Software | ||
+ | |||
3. Select Brows my computer for driver software | 3. Select Brows my computer for driver software | ||
- | {{: | + | {{: |
4. Select Browse under Search for driver software in this location and point to the location where the 01-L5000 Serial Driver for your operating system is location and click next. | 4. Select Browse under Search for driver software in this location and point to the location where the 01-L5000 Serial Driver for your operating system is location and click next. | ||
- | NOte: Please remember that after the upgrade, the COM port on Device manager should be 20 or below. If it goes to COM21 and above, it will not work. | + | **Note: Please remember that after the upgrade, the COM port on Device manager should be 20 or below. If it goes to COM21 and above, it will not work.** |
home_equinox_pinpad_setup.1397889274.txt.gz · Last modified: 2014/04/18 23:34 (10 years ago) by cparagoso