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home_equinox_pinpad_setup [2014/04/18 23:34 (10 years ago)] cparagosohome_equinox_pinpad_setup [2015/01/06 16:03 (9 years ago)] (current) cparagoso
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 1. Start the pinpad and click 'Setup' button on startup screen using your device pen. 1. Start the pinpad and click 'Setup' button on startup screen using your device pen.
 +
 2. Type password shipped with your device and click Enter. 2. Type password shipped with your device and click Enter.
  a. default password is "MULTILANE" on the touch screen or "685845263" on the key pad.  a. default password is "MULTILANE" on the touch screen or "685845263" on the key pad.
  
 3. Click 'Setup' button on Main Menu 3. Click 'Setup' button on Main Menu
 +
 4. Click on 'ECR Port' Button 4. Click on 'ECR Port' Button
 +
 5. SElect USB if device is connected to USB port on the computer. Select Serial Line if connected on Serial 5. SElect USB if device is connected to USB port on the computer. Select Serial Line if connected on Serial
 +
 6. Click Apply Now button 6. Click Apply Now button
 +
 7. Click Exit button 7. Click Exit button
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 8. Click Utility button 8. Click Utility button
 +
 9. Click Restart button 9. Click Restart button
  
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 **DO NOT PLUG THE DEVICE TO THE COMPUTER UNTIL ALL DRIVERS ARE INSTALLED AND DEVICE IS CONFIGURED** **DO NOT PLUG THE DEVICE TO THE COMPUTER UNTIL ALL DRIVERS ARE INSTALLED AND DEVICE IS CONFIGURED**
  
-Drivers can be downloaded from iQmetrix support site: +Drivers can be downloaded from hereftp://ftp.windward-ca.com/pub/mercurypay/Equinox_L5000_USB_Driver.zip
-https://support.iqmetrix.com/entries/21321871-Downloads+
  
 Installing device drivers on Computer: Installing device drivers on Computer:
  
-1. installing L5000 Serial Driver (01 - L5000 SErial Driver). +1. Unzip the downloaded program, Plug in the USB and allow the driver to update from the unzipped folder.
- a. Run Install.bat for your operating system +
- +
-2. installing FPE Interface (02 - FPE Interface) +
- a. Run HypercomFPEInterfaceSetup.EXE+
  
 3. Restart Computer 3. Restart Computer
  
-4. Plug the device to the computer. If both installation were successful your device should be detected and you will see a Hypercom L5xxx Terminal(COM1) on the Device manager ports. +4. Plug the device to the computer. If both installation were successful your device should be detected and you will see a Hypercom L5xxx Terminal(COM5) on the Device manager ports.
- +
-{{:equinox.jpg?200|}} +
- +
-**Please take note : Once the device is installed corrected and plugged in, do not un-plug the device from the computer. This may assign new COM port to the device and may not function properly.**+
  
 +{{:equinox.jpg?500|}}
  
  
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 Hypercom L5000 driver failed to install Gaget Serial v2.4:  Hypercom L5000 driver failed to install Gaget Serial v2.4: 
  
-{{:equinoxfailed.jpg?200|}}+{{:equinoxfailed.jpg?500|}}
  
  
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 1. Select Gadget Serial V2.4 1. Select Gadget Serial V2.4
 +
 2. On the top menu, click Action and Update Driver Software 2. On the top menu, click Action and Update Driver Software
 +
 3. Select Brows my computer for driver software 3. Select Brows my computer for driver software
  
-{{:failedriver.jpg?200|}}+{{:failedriver.jpg?500|}}
  
 4. Select Browse under Search for driver software in this location and point to  the location where the 01-L5000 Serial Driver for your operating system is location and click next. 4. Select Browse under Search for driver software in this location and point to  the location where the 01-L5000 Serial Driver for your operating system is location and click next.
  
  
-NOte: Please remember that after the upgrade, the COM port on Device manager should be 20 or below. If it goes to COM21 and above, it will not work.+**Note: Please remember that after the upgrade, the COM port on Device manager should be 20 or below. If it goes to COM21 and above, it will not work.**
  
  
home_equinox_pinpad_setup.1397889274.txt.gz · Last modified: 2014/04/18 23:34 (10 years ago) by cparagoso