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ingenico_i6550_-_the_missing_article [2012/07/05 16:26 (12 years ago)] lcordellingenico_i6550_-_the_missing_article [2022/02/24 11:05 (2 years ago)] (current) asegert_windwardsoftware.com
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 ====== Ingenico i6550 - The Missing Article ====== ====== Ingenico i6550 - The Missing Article ======
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 +<note warning>This Device is NOT SUPPORTED</note>
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 //Note that this article covers the latest versions 6.0.50.x & 6.0.60.x// //Note that this article covers the latest versions 6.0.50.x & 6.0.60.x//
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 ==== Introduction ==== ==== Introduction ====
 Having spent a good while working with these machines, I have finally pooled enough knowledge to write a good article to help everyone get better with these things. I will also add to this over time should I run into other conundrums involving this device. This is (almost) everything I've learned with this device so far, and, as I keep adding to it, it could get cluttered. Please also remember to do your own basic troubleshooting when things aren't going as planned... Having spent a good while working with these machines, I have finally pooled enough knowledge to write a good article to help everyone get better with these things. I will also add to this over time should I run into other conundrums involving this device. This is (almost) everything I've learned with this device so far, and, as I keep adding to it, it could get cluttered. Please also remember to do your own basic troubleshooting when things aren't going as planned...
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 ''The i6550 runs its own application on the machine, this application can vary depending on where the pin pad was bought from. Some people purchase them online from auctions or shops. This means they can end up not having UPOS on it. I.e. If a pin pad is purchased from somewhere like Walmart or Block Busters. Then it will have its own hard coded interface application on it, that won't be compatible with the OPOS Drivers. Which, effectively, won't load any forms onto it, nor have any useful functions to the customer.'' ''The i6550 runs its own application on the machine, this application can vary depending on where the pin pad was bought from. Some people purchase them online from auctions or shops. This means they can end up not having UPOS on it. I.e. If a pin pad is purchased from somewhere like Walmart or Block Busters. Then it will have its own hard coded interface application on it, that won't be compatible with the OPOS Drivers. Which, effectively, won't load any forms onto it, nor have any useful functions to the customer.''
  
 +  * **//"Are you running a wireless network to your pinpads?"//**
  
 +''Ensure your a not running your PINPAD over wireless. We support Terminal Services via wireless, because there is not data being transmitted, just screen and keyboard, however PINPADs transmit data. Wireless networks will drop or delay data much more often than wired networks.''
  
-===== Training Video ===== 
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-{{i6550.swf|Training}} 
  
 ===== Preparation ===== ===== Preparation =====
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 Once you've done this, you should be able to go to a command prompt on the Remote Desktop and type CHANGE PORT /QUERY to see the mapped COM Ports being forwarded, once you've done this you know that the Pin Pad will load forms. Once you've done this, you should be able to go to a command prompt on the Remote Desktop and type CHANGE PORT /QUERY to see the mapped COM Ports being forwarded, once you've done this you know that the Pin Pad will load forms.
  
-Next you're going to want to make sure the Pin Pad is configured properly for Serial. Hit [1] [CANCEL] & [ENTER] at the same time on the Pin Pad. Then hold down [1] [3] together straight away until the menu loads up. Then go to Supervisor Menu - Password 2634. Once you're in there go to System Parameters -> Setup Port. Go to PORT 1 & PORT 3 and make sure they're set to RS232 for Serial. On PORT 3 be sure to set the right value in the LOCAL IP PORT option i.e. Pin Pad 1 we might want as Port 8001, and Pin Pad 2 we might want 8002 etc. +Next you're going to want to make sure the Pin Pad is configured properly for Serial. Hit [1] [CANCEL] & [ENTER] at the same time on the Pin Pad. Then hold down [1] [3] together straight away until the menu loads up. Then go to Supervisor Menu - Password xxxx. Once you're in there go to System Parameters -> Setup Port. Go to PORT 1 & PORT 3 and make sure they're set to RS232 for Serial. On PORT 3 be sure to set the right value in the LOCAL IP PORT option i.e. Pin Pad 1 we might want as Port 8001, and Pin Pad 2 we might want 8002 etc. 
  
 The Cancel button will take the customer back a menu, it's also advisable to use fingers instead of the pen as the pen has a habit of pushing things you don't want. Using your finger on the bottom and top right of the screen should scroll up and down the menu also. Next you want to set the HOST PORT to PORT 1. Now hot cancel until you come out of all the menus and the Pin Pad reboots. Once it's rebooted and intialised it should say HostPort: COM1,RS232:8001 or something similar. The Cancel button will take the customer back a menu, it's also advisable to use fingers instead of the pen as the pen has a habit of pushing things you don't want. Using your finger on the bottom and top right of the screen should scroll up and down the menu also. Next you want to set the HOST PORT to PORT 1. Now hot cancel until you come out of all the menus and the Pin Pad reboots. Once it's rebooted and intialised it should say HostPort: COM1,RS232:8001 or something similar.
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 ===== DRIVERS ===== ===== DRIVERS =====
  
-For the Pin Pad to work properly with System Five we need 3 things installed. The OPOS Software, the Form Designer and the Com Objects. These can be located in the following ZIP file on the FTP server. Note that the new drivers need to be applied to 6.0.50.x and 6.0.60.x as the old ones won't work. [[ftp://ftp.windward-ca.com/pub/special/ingenico_s5_latest.7z|INGENICO I6550 DRIVERS]] You will need 7ZIP to extract the drivers.+For the Pin Pad to work properly with System Five we need 3 things installed. The OPOS Software, the Form Designer and the Com Objects. These can be located in the following ZIP file on the FTP server. Note that the new drivers need to be applied to 6.0.50.x and 6.0.60.x as the old ones won't work. [[ftp://ftp.windward-ca.com/pub/mercurypay/ingenico_s5.zip|INGENICO I6550 DRIVERS]] You will need 7ZIP to extract the drivers.
  
 Once you've unzipped this file place the folder in the root directory of C:\ So you will end up with C:\ingenico_s5 Once you've unzipped this file place the folder in the root directory of C:\ So you will end up with C:\ingenico_s5
ingenico_i6550_-_the_missing_article.1341530794.txt.gz · Last modified: 2012/07/05 16:26 (12 years ago) by lcordell