moneris_p400_trouble_shooting
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moneris_p400_trouble_shooting [2020/09/21 10:26 (4 years ago)] – [No response from Host] craig | moneris_p400_trouble_shooting [2021/02/27 11:09 (3 years ago)] – tanya | ||
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====== Moneris P400 Trouble shooting ====== | ====== Moneris P400 Trouble shooting ====== | ||
- | ===== No response from Host ===== | + | See [[https:// |
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- | On the Pinpad press [ < ][ | + | |
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- | Network best practice is to have the network router assign | + | |
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- | If the test pinpad works and the download parameter' | + | |
- | ==== Moneris support ==== | + | |
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- | It’s possible that the pinpad is not configured properly on the host, or the pin pad itself is not loaded or configured properly. Please have the merchant call Moneris Customer Service (Support) line at 1 (866) 319-7450 to get help for production issues. Moneris Customer Service has access to the configuration of all production devices, and will be able to verify the setup and guide you on the initialization steps. | + |
moneris_p400_trouble_shooting.txt · Last modified: 2023/04/21 14:07 (12 months ago) by craig