Datacap Systems Inc creats and maintains software called NetEPay. This software is what communicates with the credit and gift card networks that are supported by Windward System Five installations.

For Canadian Mercury EMV with the VX810 Pinpads please follow these instructions.

About NETePay with Dial Backup Developed by Datacap Systems, NETePay enables retail, restaurant and other businesses to perform fast electronic payment authorizations via the Internet. NETePay is multi-threaded to accept simultaneous requests from multiple clients, and scalable so that customers can configure their store systems to fit their requirements and get the most favorable rates from their payment service.

Read the full user manual HERE

Download the following programs and install them in the order listed. Always restart when installers instruct you to do so.

1. Go to http://www.datacapepay.com/ to and click on “Get Started” this will take you to the Download Page.
2. Click on NETePay 5.0
3. Select your exact Payment Processor as stated on our Merchant Sheet document. A better way of identifying the correct one is to select base on the 3 letter abbreviation of processor, which is always included on the merchant sheet.
4. The most recent release version of NETepay is always selected by default. Check the version on the merchant sheet document and make sure to select that version from the drop-down menu on top of the page.
5. Follow the steps until finish

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Visit this troubleshooting wiki if having communication issues with Datacap/NetePay.