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Windward System Five uses a middleware application called Datacap NETePay to send/receive transactions to and from the payment processor.
NETePay is created by Datacap Systems Inc and is a third-party software solution used for credit/debit/gift card processing. Windward System Five communicates with NETePay and NETePay communicates with the pinpad's and processor networks.
Download the following programs and install them in the order listed. Always restart when installers instruct you to do so.
The NetEPay service will require the Windows firewall to be configured to allow access. Follow these NetEPay instructions to configure your Windows firewall. If you have a different firewall solution, you will need to configure it to allow tcp ports 9000 and 9100.
Review the payment processing settings in System Five.
Visit this troubleshooting wiki if having communication issues with Datacap/NetePay.