System Five Add-Ons & Integrations help simplify the way you do things.
Our catalog of services has topic-based, role-based, or technical plans that can help you maximize your software investment.
Copyright © 1984-present
Windward Software Systems Inc.
All Rights Reserved.
Privacy Policy
This is an old revision of the document!
Windward System Five uses a middleware application called Datacap NETePay to send/receive transactions to and from the payment processor.
NETePay is created by Datacap Systems Inc and is a third-party software solution used for credit/debit/gift card processing. Windward System Five communicates with NETePay and NETePay communicates with the pinpad's and processor networks.
See the list of Payment Processor here: http://datacapepay.com/downloadmenu/
Windward Software Systems has no processing or support agreements with the following processors and are unsupported and untested processors. If you choose to use them let you will need to indicate you intend to use datacap NETePay.
If you are switching processors from a previous processor using Datacap NETePay. 1. We recommend you install Datacap NETePay on a different computer than the previous Datacap NETePay, so that both NETePay servers are available. Run a test transaction on the new NETePay server. Wait until you receive your deposit, then switch from the old NETePay server to the new datacap NETePay server. 2. If you have to install on the same computer, Close your batch from the previous processor first. Uninstall Datacap NETePay and all the datacap files. Re-install Datacap NETePay .
WARNING! NETePay should never be installed on an internet-accessible server. Do not install on a terminal server session or Remote Desktop Protocol (RDP).
NETePay can be installed on any machine “physical or virtual” that is on the same network as the Windward Server. This machine must run first before anything else to establish communication through it.
For RDP and Cloud users, NETePay will be installed on your local machine that’s always on or gets turned on first. We will then use the WindwardPOS Device Manager to allow communication to your RDP Server or the File Server (this is the server where Windward Data is being hosted).
Download the following programs and install them in the order listed. Always restart when installers instruct you to do so.
The NetEPay service will require the Windows firewall to be configured to allow access. Follow these NetEPay instructions to configure your Windows firewall. If you have a different firewall solution, you will need to configure it to allow tcp ports 9000 and 9100.
Review the payment processing settings in System Five.
Visit this troubleshooting wiki if having communication issues with Datacap/NetePay.