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--- pos_devices_-_signature_capture [2014/07/03 08:08 (10 years ago)] – [Setup Instructions for the Ingenico 6550 / 6780] craig
+++ pos_devices_-_signature_capture [2015/05/13 14:22 (9 years ago)] – [Setup Instructions for the Ingenico 6550 / 6780] craig
@@ Line 19: / Line 19: @@
 ==== Common printing options to configure ====
   - Invoice receipt form to print signature.  In the invoice total, drag the "Signature Capture" field found in "Credit Card" onto the invoice layout.
-  - Configure statement form to print signature column.  In the Items selecting from the list of available, drag the "Invoice Signature" column into the columns column and adjust print order as required.  Also common to un-check "Print Grid Lines".
+  - Configure statement form to print signature column.  In the Items selecting from the list of available, drag the "Invoice Signature" column into the columns column and adjust print order as required.  Also common to un-check "Print Grid Lines". Note: The signatures will **NOT** display on invoices that are printed as part of the statements. This is a known limitation. Instead, use the "Invoice Signature" column as indicated above.
 ===== Setup Instructions for the Ingenico 6550 / 6780 =====
@@ Line 26: / Line 25: @@
 The ingenico 6550 or 6780 is a PINpad, MSR, display and signature capture pad.\\
 The following models have been currently tested with System Five.  Other configurations should work.  Only the COM (serial) configuation has been found to work with terminal services.
-  * i6550 USB (HID)
+  * i6550 USB (HID) (not with Windows 8)
   * i6550 USB-COM
   * i6780 COM (serial) - works on Terminal Services.  TCP/IP will work faster on Terminal Services, but requires some network configuration to set the IP Address.