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====== System Five On Cloud Password Reset ======

See [[https://support.windwardsoftware.com/a/solutions/articles/66000484518]]

===== If Your Password is About to Expire =====

  - Follow [[https://account.activedirectory.windowsazure.com/ChangePassword.aspx|This Link]]
  - Ensure that you are logged on with your cloud username with\\ <color blue>"@na.windwardoncloud.com"</color> for NA\\ <color blue>"@AU.windwardoncloud.com"</color> for AU
  - And your current password
  - On the next page, you will be able to update your current password



===== If your Password has Already Expired =====
{{:s5oc:s5oc-unsubscribe.jpg?600|}}
  - Click on the three dots “…” to the right of the S5oC subscription. as shown on the diagram above.
  - Choose <color blue>Unsubscribe</color>
  - Click the <color blue>“Continue”</color> button to answer “Are you sure you want to unsubscribe?”
  - Click on "<color blue>Subscribe</color>"
  - Select "<color blue>Use Other Account</color>" then type in your cloud username. <color blue>“@na.windwardoncloud.com” for NA</color> <color blue>“@AU.windwardoncloud.com” for AU</color>
  - enter your expired password
  - Once successful, you should be prompted to create a new password
  - make sure that you create a new password that has not been used before
  - Otherwise, contact support for a password reset.

<note important>Do not reuse your old/expired password, always create a new password.  [[https://youtu.be/jOVscAfQqCk?rel=0|Click here for a video with guidance for setting a strong password]]</note>