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s5oc:passwordexpired [2020/10/06 11:04 (4 years ago)] – [If your Password has Already Expired] kturners5oc:passwordexpired [2021/08/30 10:17 (3 years ago)] (current) – [If your Password has Already Expired] fbandal
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-====== System Five On Cloud password reset ======+====== System Five On Cloud Password Reset ====== 
 + 
 +See [[https://support.windwardsoftware.com/a/solutions/articles/66000484518]]
  
----- 
 ===== If Your Password is About to Expire ===== ===== If Your Password is About to Expire =====
  
   - Follow [[https://account.activedirectory.windowsazure.com/ChangePassword.aspx|This Link]]   - Follow [[https://account.activedirectory.windowsazure.com/ChangePassword.aspx|This Link]]
-  - Ensure that you are logged on with your cloud username with "@na.windwardoncloud.com"+  - Ensure that you are logged on with your cloud username with\\ <color blue>"@na.windwardoncloud.com"</color> for NA\\ <color blue>"@AU.windwardoncloud.com"</color> for AU
   - And your current password   - And your current password
   - On the next page, you will be able to update your current password   - On the next page, you will be able to update your current password
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 {{:s5oc:s5oc-unsubscribe.jpg?600|}} {{:s5oc:s5oc-unsubscribe.jpg?600|}}
   - Click on the three dots “…” to the right of the S5oC subscription. as shown on the diagram above.   - Click on the three dots “…” to the right of the S5oC subscription. as shown on the diagram above.
-  - Choose Unsubscribe +  - Choose <color blue>Unsubscribe</color> 
-  - Click the “Continue” button to answer “Are you sure you want to unsubscribe?” +  - Click the <color blue>“Continue”</color> button to answer “Are you sure you want to unsubscribe?” 
-  - Close or Exit Remote Desktop client first. +  - Click on "<color blue>Subscribe</color>" 
-  - Open Remote Desktop client again and the environment should refresh and you will be presented with the Subscribe” button+  - Select "<color blue>Use Other Account</color>" then type in your cloud username. <color blue>@na.windwardoncloud.com” for NA</color> <color blue>“@AU.windwardoncloud.com” for AU</color> 
-  - Login using your expired password+  - enter your expired password
   - Once successful, you should be prompted to create a new password   - Once successful, you should be prompted to create a new password
 +  - make sure that you create a new password that has not been used before
   - Otherwise, contact support for a password reset.   - Otherwise, contact support for a password reset.
  
-<note important>Do not reuse your old/expired password, always create a new password.  [[https://www.youtube.com/watch?v=q5DYkzOrz_I|Click here for a video with guidance for setting a strong password]]</note>+<note important>Do not reuse your old/expired password, always create a new password.  [[https://youtu.be/jOVscAfQqCk?rel=0|Click here for a video with guidance for setting a strong password]]</note>
s5oc/passwordexpired.1602007457.txt.gz · Last modified: 2020/10/06 11:04 (4 years ago) by kturner