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Windward System Five uses the Datacap Systems Inc. payment processing software called NETePay. Before any agreements are signed you must ensure that your prospective payment processor is a part of the NETePay card network.
As of April 2011, Windward System Five provides integration for the following networks without added software purchase:
Figure 1 shows the supported processors in System Five. The processor networks requiring the added purchase of the NETePay software are indicated. The table for the processors is found in the Setup Wizard under Debit/Credit Card Verification Options.
A list of processor networks compatible with datacap NETePay can also be found at NETePay Certified Network List.
Figure 1 - Processors used in System Five found in the Setup Wizard.
A payment processor contract should not be signed until some questions have been asked.
Request details of Qualified, Mid-Qualified and Non qualifying fees. Some transactions do not qualify for the lowest fee. For example, your ecommerce solution may not qualify and be charged a higher per transaction fee.
Determine if a special software gateway needs to be purchased. Processors not in the Supported section of Figure 1 will require the purchase of additional software to integrate with System Five.
Does the processor offer 365 days a year support during your business hours? Do they support on holidays?