User Tools

Site Tools


Sidebar

Get the Most Out of Your ERP

The Windward Professional Services Catalog

Our catalog of services has topic-based, role-based, or technical plans that can help you maximize your software investment.




Follow Windward Software



New Feature Round-up
serial_numbers_unique_across_inventory_setting

Serial Numbers unique across inventory setting

Problem 1

Serialized item cannot be added to inventory as the system reports it is a duplicate serial number. The serial number does not exist in the available or sold in the Serial Numbers tab in the inventory item.

Solution 1

Go to:
Setup Wizard → Inventory → Serial Number Options
Uncheck: Serial Numbers must be unique across inventory

Problem 2:

Would like to make the serialized inventory unique across all inventory, regardless of parts and suppliers

Solution 2:

Go to:
Setup Wizard → Inventory → Serial Number Options
Check: Serial Numbers must be unique across inventory

Problem 3:

Upon receiving items from a PO, the user receives the following error. A duplicate serial number exists for this item (ensure that the serial does not start with 'DEFAULT')!

Even if the serial number or part number cannot be found in the system, this is due to a Barcode Scanner error, the Scanner must be set up correctly. For example, a customer kept receiving this error, however manually typing in the serial, or entering it with a Barcode Scanner over VNC, the problem didn't occur. The Scanner wasn't terminating or carriage returning to the next line.

Solution 3:

Go to:





Author: arose
Editor: arose
Last Edited: 06-Mar-2012 by lcordell

serial_numbers_unique_across_inventory_setting.txt · Last modified: 2012/07/16 15:42 (9 years ago) by swingett