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Table of Contents
Windward System Five Supported Peripheral Hardware List
The following is a list of hardware that is currently supported by Windward System Five.
Windward Software will no longer support any devices that have reached the manufacturer's end of life, or are no longer available from the manufacturer.
This document is subject to review and may be revised at any time.
Please check this page regularly for updates.
Note: Most Hardware supported for Windward System Five on Cloud will require setup of the RDP Virtual Channel and the Remote POS Device Manager on the local workstation.
Windward System Five Server and Workstation Requirements
Windward is working towards support for Windows 11, but it is not officially supported at this time. We are asking clients to hold off on installing Windows 11 until we can both verify that our under-lying database provider is compatible, and we have completed our testing.
Please refer to Windward System Five Minimum and Recommended System Requirements for details pertaining to hardware requirements to run System Five.
Supported Peripheral Hardware List
 Slip Printers |
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|---|---|---|---|---|
| Sharing of slip printers or label printers across a network is not recommended. If a slip printer or label printer needs to be accesses by multiple computers on the network it should be a NETWORKABLE printer connected directly to the router or switch. | ||||
| MAKE | MODEL | SUPPORTED ON-PREM | SUPPORTED ON CLOUD | NOTES |
| BIXOLON | SRP-350 plusIII |  |  | |
| CITIZEN | TZ30-M01 | Supported | Testing Required | |
| DELL | T200 | Supported | Testing Required | Windward On-Prem Setup |
| Epson | TM-T90 | | Testing Required | |
| Epson | TM-T88 | Testing Required | | |
| IBM | Shuremark 4610 | Supported | Testing Required | Windward On-Prem Setup |
| POS-X | EVO Green (USB/S) | Supported | Testing Required | |
| POS-X | ION Thermal GC13A41172 | Supported | Testing Required | |
| Star | TSP-100, 143, 700 | | | |
You can request support for a new device:Windward Software Hardware Request
 Label Printers |
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|---|---|---|---|---|
| MAKE | MODEL | SUPPORTED ON-PREM | SUPPORTED ON CLOUD | NOTES |
| Datamax | E Class DMX-E-4204 | LEGACY SUPPORT* | Testing Required | CODE BASED LABELS ONLY. Windward On-Prem Setup |
| Dymo | LabelWriter Twin Turbo | | NOT SUPPORTED ON CLOUD | Windward On-Prem Setup |
| Godex | EZ-DT4 | Supported | Testing Required | |
| Sato | CG408DT / CG408DT-LAN | Supported | Testing Required | Windward On-Prem Setup |
| Sato | CG408TT-RS | Supported | Testing Required | Windward On-Prem Setup |
| Sato | LM408 | Supported | Testing Required | Windward On-Prem Setup |
| TSC | TTP-247 Plus | Supported | Testing Required | Windward On-Prem Setup |
| Zebra | TLP-2824 (2 inch Print Head) | | | |
| Zebra | TLP-2844 (4 inch Print Head) | LEGACY SUPPORT* | LEGACY SUPPORT* | Windward On-Prem Setup |
| Zebra | GK420T (4 inch Print Head) | Supported | Supported | This is a Thermal Transfer label Printer and works from System Five Label Designer. |
You can request support for a new device:Windward Software Hardware Request
 Industrial Label Printers |
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|---|---|---|---|---|
| MAKE | MODEL | SUPPORTED ON-PREM | SUPPORTED ON CLOUD | NOTES |
| Citizen | CL-S700 | | Testing Required | Windward On-Prem Setup |
You can request support for a new device:Windward Software Hardware Request
 Garden Center Label Printers |
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|---|---|---|---|---|
| MAKE | MODEL | SUPPORTED ON-PREM | SUPPORTED ON CLOUD | NOTES |
| Sato | CL4NX | | Testing Required | Windward On-Prem Setup |
| Sato | GL412E | Supported | Testing Required | Windward On-Prem Setup |
| TEC | B-SX4T | Testing Required | Supported | Code-based labels have been tested to work in the Cloud for as long as it's using the native driver and NOT the Easy Print Driver |
You can request support for a new device:Windward Software Hardware Request
 Fax Modems & Multifunction Printers |
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|---|---|---|---|---|
| MAKE | MODEL | SUPPORTED ON-PREM | SUPPORTED ON CLOUD | NOTES |
| Fax printers (As well as Microsoft Print to Fax) are ONLY supported without phone number pass through functionality. This means that you must manually lookup and type in the customers fax number. Multi recipient faxing and statement faxing through a Fax Modem is no longer supported. | Testing Required | |||
You can request support for a new device:Windward Software Hardware Request
 Barcode Scanners |
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|---|---|---|---|---|
| MAKE | MODEL | SUPPORTED ON-PREM | SUPPORTED ON CLOUD | NOTES |
| Birch | CD-108e | Supported | Testing Required | |
| HP | elitepos 2d | Supported | Testing Required | Windward On-Prem Setup |
| Datalogic | HD3130 Huron | Supported | Testing Required | Windward On-Prem Setup |
| Datalogic | PowerScan PBT9300 | | Testing Required | Windward On-Prem Setup |
| Datalogic | QuickScan | Supported | Testing Required | Windward On-Prem Setup |
| Datalogic | QuickScan(2D) (QD24XX, QM24XX, QBT24XX (Wireless)) | Supported | | Windward On-Prem Setup |
| Inateck | P7 | Supported | Testing Required | Windward On-Prem Setup |
| Honeywell | 3800G | Supported | Testing Required | Windward On-Prem Setup |
| Honeywell | 1452G | | Supported | Windward On-Prem Setup |
| Honeywell | Eclipse MS5145 | Supported | Supported | Windward On-Prem Setup |
| Honeywell | MS-2020 | | Testing Required | Windward On-Prem Setup |
| Honeywell | MS-9540 | | Testing Required | |
| Honeywell | Orbit 7120 | | | Windward On-Prem Setup |
| Honeywell | Voyager MS-9540 | Supported | Testing Required | Windward On-Prem Setup |
| Honeywell | Xenon 1900 (2D) | Supported | Testing Required | Windward On-Prem Setup |
| Zebra | LS2208 | Supported | Testing Required | Windward On-Prem Setup |
| Zebra | DS4208 for 1D/2D | Supported | Testing Required | Windward On-Prem Setup |
| Zebra | LI4278 | Supported | Testing Required | Windward On-Prem Setup |
| POS-X | EVO (1D) | Supported | Testing Required | |
| POS-X | EVO (2D) | Supported | Supported | |
| POS-X | EVO-OMNI (2D) | Supported | Testing Required | |
| POS-X | EVO-PS1-ADU (2D) | Supported | Testing Required | |
| POS-X | ION Wireless | Supported | Testing Required | Windward On-Prem Setup |
| POS-X | XI3000 | Supported | Testing Required | Windward On-Prem Setup |
| POS-X | XI3200 | Supported | Testing Required | Windward On-Prem Setup |
| Wasp | WASP WLR8950 | Supported | Testing Required | Windward On-Prem Setup |
| Wasp | Wasp WWS100i Bluetooth Scanner | Supported | Testing Required | Windward On-Prem Setup |
| Wasp | Wasp WWS-500 scanner | Supported | Testing Required | Windward On-Prem Setup |
| Wasp | WWS-800 | Supported | Testing Required | Windward On-Prem Setup |
| Wasp | WWS-850L | Supported | Testing Required | |
| Zebex | Z-3010 | Supported | Testing Required | Windward On-Prem Setup |
You can request support for a new device:Windward Software Hardware Request
 Data Collectors |
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|---|---|---|---|---|
| MAKE | MODEL | SUPPORTED ON-PREM | SUPPORTED ON CLOUD | NOTES |
| Zebra | TC21 | | | |
| Zebra | TC26 | | | |
You can request support for a new device:Windward Software Hardware Request
 PIN Pads |
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|---|---|---|---|---|
| MAKE | MODEL | SUPPORTED ON-PREM | SUPPORTED ON CLOUD | NOTES |
| For information concerning PIN pads and Credit Card processing, please refer to the Subject Master Document, found here --- MORE INFO --- | ||||
| Ingenico | Lane 3000 | Supported | Supported | Supported for US EMV |
| Ingenico | Lane 7000 | Supported | Supported | Supported for US EMV |
| Ingenico | Link 2500 | Supported | Supported | Supported for US EMV |
| Ingenico | ICT250 | LEGACY SUPPORT* | Testing Required | |
| Ingenico | iSC250 | Supported | Supported | Windward On-Prem Setup Supported for US EMV. |
| Ingenico | iPP320 | LEGACY SUPPORT* | Testing Required | Windward On-Prem Setup |
| VeriFone | P400 | Supported | Supported | Global Payments and Moneris Canada / WorldPayIP + Netepay Hosted US |
| VeriFone | Vx805 | Supported | US EMV contactless not supported | |
| VeriFone | Vx810 | LEGACY SUPPORT* | Testing Required | |
| VeriFone | Vx820 | LEGACY SUPPORT* | LEGACY SUPPORT* | Now supported in Canada by WorldPayIP (existing WorldPayIP customers) and Paymentech for EMV and Contactless. Requires Datacap Version 5.06.10, DSIEMVClientX version v1.27 and Verifone Vx820 PIN pad running XPI 12.08.16 |
You can request support for a new device:Windward Software Hardware Request
 Signature Captures |
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|---|---|---|---|---|
| MAKE | MODEL | SUPPORTED ON-PREM | SUPPORTED ON CLOUD | NOTES |
| Signature Capture Setup | ||||
| Topaz | LCD T-LBK460-BSB-R | Not Supported | | Windward On-Cloud Setup |
| Topaz | SignatureGem LCD T-LBK462-HSB-R | | | Windward On-Cloud Setup |
| Topaz | SignatureGem Non-LCD | | Not Supported | |
You can request support for a new device:Windward Software Hardware Request
 MSR Card Swipe |
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|---|---|---|---|---|
| MAKE | MODEL | SUPPORTED ON-PREM | SUPPORTED ON CLOUD | NOTES |
| POS-X | EVO-MR1 | * | Not Supported | |
*Only supported for Mag Gift Card Processing.
You can request support for a new device:Windward Software Hardware Request
 Pole Displays |
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|---|---|---|---|---|
| MAKE | MODEL | SUPPORTED ON-PREM | SUPPORTED ON CLOUD | NOTES |
| Logic Controls | PD3000 | Supported | | |
| POS-X | Xp8200 (USB) | | Supported | |
You can request support for a new device:Windward Software Hardware Request
 Cash Drawers |
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|---|---|---|---|---|
| MAKE | MODEL | SUPPORTED ON-PREM | SUPPORTED ON CLOUD | NOTES |
| POS-X | ION-C16A-1B | | Testing Required | |
| Logic Controls | CR3000 | Supported | Testing Required | |
| Technical Tip | Supported | Testing Required | The cash drawer will need to be connected to the Slip Printer or to a special card in the workstation. Make sure you order compatible parts along with the cables. | |
You can request support for a new device:Windward Software Hardware Request
 Weigh Scales |
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|---|---|---|---|---|
| MAKE | MODEL | SUPPORTED ON-PREM | SUPPORTED ON CLOUD | NOTES |
| Honeywell | MS-2320 | | Testing Required | Windward On-Prem Setup |
You can request support for a new device:Windward Software Hardware Request
 Packages |
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|---|---|---|---|---|
| Windward Software can connect you with additional Supported hardware and hardware packages: |
*Windward Software provides Best Effort Support for Legacy Devices. Non-Legacy Devices with Full Support are recommended.
You can request support for a new device by filling out the form located at the following linkWindward Software Hardware Request
Additional Links
Updated February 9, 2022
supported_peripheral_hardware_list.txt · Last modified: 2022/08/18 15:49 (7 weeks ago) by swind
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