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Windward System Five Supported Peripheral Hardware List

The following is a list of hardware that is currently supported by Windward System Five.

Windward Software will no longer support any devices that have reached the manufacturer's end of life, or are no longer available from the manufacturer. This document is subject to review and may be revised at any time. Please check this page regularly for updates.


Note: Most Hardware supported for Windward System Five on Cloud will require setup of the RDP Virtual Channel and the Remote POS Device Manager on the local workstation.


Windward System Five Server and Workstation Requirements

Windward is working towards support for Windows 11, but it is not officially supported at this time. We are asking clients to hold off on installing Windows 11 until we can both verify that our under-lying database provider is compatible, and we have completed our testing.

Please refer to Windward System Five Minimum and Recommended System Requirements for details pertaining to hardware requirements to run System Five.



Supported Peripheral Hardware List

slip_printer.jpgSlip Printers
Sharing of slip printers or label printers across a network is not recommended. If a slip printer or label printer needs to be accesses by multiple computers on the network it should be a NETWORKABLE printer connected directly to the router or switch.
MAKE MODEL SUPPORTED ON-PREM* SUPPORTED ON CLOUD* NOTES
BIXOLONSRP-350 plusIII
CITIZENTZ30-M01 Supported Testing Required
DELLT200 Supported Testing Required Windward On-Prem Setup
EpsonTM-T90 Supported Testing Required
EpsonTM-T88
IBMShuremark 4610 Supported Testing Required Windward On-Prem Setup
POS-XEVO Green (USB/S) Supported Testing Required
POS-XION Thermal GC13A41172 Supported Testing Required
StarTSP-100, 143, 700

You can request support for a new device:Windward Software Hardware Request
*On-Prem is defined as System 5 installed on a Physical Server
*OnCloud is defined as System 5 hosted in our Cloud environment

label_printer.jpgLabel Printers
MAKE MODEL SUPPORTED ON-PREM* SUPPORTED ON CLOUD* NOTES
DymoLabelWriter Twin Turbo NOT SUPPORTED ON CLOUD Windward On-Prem Setup
GodexEZ-DT4 Supported Testing Required
SatoCG408DT / CG408DT-LAN Supported Testing Required Windward On-Prem Setup
TSCTTP-247 Plus Supported Testing Required Windward On-Prem Setup
ZebraTLP-2824 (2 inch Print Head)
ZebraGK420T (4 inch Print Head) Supported Supported This is a Thermal Transfer label Printer and works from System Five Label Designer.
Legacy Devices
MAKE MODEL SUPPORTED ON-PREM* SUPPORTED ON CLOUD* NOTES
DatamaxE Class DMX-E-4204 LEGACY SUPPORT* Testing Required CODE BASED LABELS ONLY. Windward On-Prem Setup
SatoCG408TT-RS LEGACY SUPPORT* LEGACY SUPPORT* Windward On-Prem Setup
SatoLM408 LEGACY SUPPORT* LEGACY SUPPORT* Windward On-Prem Setup
ZebraTLP-2844 (4 inch Print Head) LEGACY SUPPORT* LEGACY SUPPORT* Windward On-Prem Setup

You can request support for a new device:Windward Software Hardware Request
*On-Prem is defined as System 5 installed on a Physical Server
*OnCloud is defined as System 5 hosted in our Cloud environment

industrial_label_printer.jpgIndustrial Label Printers
MAKE MODEL SUPPORTED ON-PREM* SUPPORTED ON CLOUD* NOTES
CitizenCL-S700 Testing Required Windward On-Prem Setup

You can request support for a new device:Windward Software Hardware Request
*On-Prem is defined as System 5 installed on a Physical Server
*OnCloud is defined as System 5 hosted in our Cloud environment

garden_center_label_printer.jpgGarden Center Label Printers
MAKE MODEL SUPPORTED ON-PREM* SUPPORTED ON CLOUD* NOTES
SatoCL4NX Testing Required Windward On-Prem Setup
SatoGL412E Supported Testing Required Windward On-Prem Setup
TECB-SX4T Testing Required Supported Code-based labels have been tested to work in the Cloud for as long as it's using the native driver and NOT the Easy Print Driver

You can request support for a new device:Windward Software Hardware Request
*On-Prem is defined as System 5 installed on a Physical Server
*OnCloud is defined as System 5 hosted in our Cloud environment

fax.jpgFax Modems & Multifunction Printers
MAKE MODEL SUPPORTED ON-PREM* SUPPORTED ON CLOUD* NOTES
Fax printers (As well as Microsoft Print to Fax) are ONLY supported without phone number pass through functionality.
This means that you must manually lookup and type in the customers fax number.
Multi recipient faxing and statement faxing through a Fax Modem is no longer supported.
Testing Required

You can request support for a new device:Windward Software Hardware Request
*On-Prem is defined as System 5 installed on a Physical Server
*OnCloud is defined as System 5 hosted in our Cloud environment

barcode_scanner.jpgBarcode Scanners
MAKE MODEL SUPPORTED ON-PREM* SUPPORTED ON CLOUD* NOTES
BirchCD-108e Supported Testing Required
HP elitepos 2d Supported Testing Required Windward On-Prem Setup
Datalogic HD3130 Huron Supported Testing Required Windward On-Prem Setup
Datalogic PowerScan PBT9300 Testing Required Windward On-Prem Setup
Datalogic QuickScan Supported Testing Required Windward On-Prem Setup
Datalogic QuickScan(2D) (QD24XX, QM24XX, QBT24XX (Wireless)) Supported Windward On-Prem Setup
Inateck P7 Supported Testing Required Windward On-Prem Setup
Honeywell3800G Supported Testing Required Windward On-Prem Setup
HoneywellEclipse MS5145 Supported Supported Windward On-Prem Setup
HoneywellMS-2020 Testing Required Windward On-Prem Setup
HoneywellMS-9540 Testing Required
HoneywellOrbit 7120 Windward On-Prem Setup
HoneywellVoyager MS-9540 Supported Testing Required Windward On-Prem Setup
HoneywellXenon 1900 (2D) Supported Testing Required Windward On-Prem Setup
ZebraLS2208 Supported Testing Required Windward On-Prem Setup
ZebraDS4208 for 1D/2D Supported Testing Required Windward On-Prem Setup
ZebraLI4278 Supported Testing Required
POS-XEVO (1D) Supported Testing Required
POS-XEVO (2D) Supported Supported
POS-XEVO-OMNI (2D) Supported Testing Required
POS-XEVO-PS1-ADU (2D) Supported Testing Required
POS-XION Wireless Supported Testing Required Windward On-Prem Setup
POS-XXI3000 Supported Testing Required Windward On-Prem Setup
POS-XXI3200 Supported Testing Required Windward On-Prem Setup
WaspWASP WLR8950 Supported Testing Required Windward On-Prem Setup
WaspWasp WWS100i Bluetooth Scanner Supported Testing Required Windward On-Prem Setup
WaspWasp WWS-500 scanner Supported Testing Required Windward On-Prem Setup
WaspWWS-800 Supported Testing Required Windward On-Prem Setup
WaspWWS-850L Supported Testing Required
ZebexZ-3010 Supported Testing Required Windward On-Prem Setup
Legacy Devices
MAKE MODEL SUPPORTED ON-PREM* SUPPORTED ON CLOUD* NOTES
Honeywell1452G LEGACY SUPPORT* LEGACY SUPPORT* Windward On-Prem Setup

You can request support for a new device:Windward Software Hardware Request
*On-Prem is defined as System 5 installed on a Physical Server
*OnCloud is defined as System 5 hosted in our Cloud environment

Data Collectors
MAKE MODEL SUPPORTED ON-PREM* SUPPORTED ON CLOUD* NOTES
ZebraTC21
ZebraTC26 This device has a Cellular option, but only the Wi-Fi function is supported in the SCAN App

You can request support for a new device:Windward Software Hardware Request
*On-Prem is defined as System 5 installed on a Physical Server
*OnCloud is defined as System 5 hosted in our Cloud environment

pinpads.jpgPIN Pads
MAKE MODEL SUPPORTED ON-PREM* SUPPORTED ON CLOUD* NOTES
For information concerning PIN pads and Credit Card processing, please refer to the Subject Master Document, found here --- MORE INFO ---
IngenicoLane 3000 Supported Supported Supported for US EMV
IngenicoLane 7000 Supported Supported Supported for US EMV
IngenicoLink 2500 Supported Supported Supported for US EMV
IngenicoiSC250 Supported Supported Windward On-Prem Setup Supported for US EMV.
VeriFoneP400 Supported Supported Global Payments and Moneris Canada / WorldPayIP + Netepay Hosted US
Legacy Devices
MAKE MODEL SUPPORTED ON-PREM* SUPPORTED ON CLOUD* NOTES
IngenicoICT250 LEGACY SUPPORT* Testing Required
IngenicoiPP320 LEGACY SUPPORT* LEGACY SUPPORT* Windward On-Prem Setup Tokenization is not supported on this device
VeriFoneVx805 LEGACY SUPPORT* LEGACY SUPPORT* US EMV contactless not supported
VeriFoneVx810 LEGACY SUPPORT* LEGACY SUPPORT* US EMV contactless not supported
VeriFoneVx820 LEGACY SUPPORT* LEGACY SUPPORT* Now supported in Canada by WorldPayIP (existing WorldPayIP customers) and Paymentech for EMV and Contactless. Requires Datacap Version 5.06.10, DSIEMVClientX version v1.27 and Verifone Vx820 PIN pad running XPI 12.08.16

You can request support for a new device:Windward Software Hardware Request
*On-Prem is defined as System 5 installed on a Physical Server
*OnCloud is defined as System 5 hosted in our Cloud environment

signature_captures.jpgSignature Captures
MAKE MODEL SUPPORTED ON-PREM* SUPPORTED ON CLOUD* NOTES
Signature Capture Setup
Topaz LCD T-LBK460-BSB-R Not Supported Windward On-Cloud Setup
TopazSignatureGem LCD T-LBK462-HSB-R Windward On-Cloud Setup
TopazSignatureGem Non-LCD Not Supported

You can request support for a new device:Windward Software Hardware Request
*On-Prem is defined as System 5 installed on a Physical Server
*OnCloud is defined as System 5 hosted in our Cloud environment

pole_displays.jpgPole Displays
MAKE MODEL SUPPORTED ON-PREM* SUPPORTED ON CLOUD* NOTES
Logic ControlsPD3000 Supported
POS-XXp8200 (USB) Supported

You can request support for a new device:Windward Software Hardware Request
*On-Prem is defined as System 5 installed on a Physical Server
*OnCloud is defined as System 5 hosted in our Cloud environment

cash_drawer.jpgCash Drawers
MAKE MODEL SUPPORTED ON-PREM* SUPPORTED ON CLOUD* NOTES
POS-XION-C16A-1B Testing Required
Logic ControlsCR3000 Supported Testing Required
Technical Tip Supported Testing Required The cash drawer will need to be connected to the Slip Printer or to a special card in the workstation. Make sure you order compatible parts along with the cables.

You can request support for a new device:Windward Software Hardware Request
*On-Prem is defined as System 5 installed on a Physical Server
*OnCloud is defined as System 5 hosted in our Cloud environment

weigh_scales.jpgWeigh Scales
MAKE MODEL SUPPORTED ON-PREM* SUPPORTED ON CLOUD* NOTES
HoneywellMS-2320 Supported Testing Required Windward On-Prem Setup

You can request support for a new device:Windward Software Hardware Request
*On-Prem is defined as System 5 installed on a Physical Server
*OnCloud is defined as System 5 hosted in our Cloud environment

ibc_packages.jpgPackages
Windward Software can connect you with additional Supported hardware and hardware packages:

*Windward Software provides Best Effort Support for Legacy Devices. Non-Legacy Devices with Full Support are recommended.

You can request support for a new device by filling out the form located at the following linkWindward Software Hardware Request

Additional Links

Updated March 3, 2023
supported_peripheral_hardware_list.txt · Last modified: 2023/05/10 10:27 (4 weeks ago) by asegert_windwardsoftware.com