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supported_peripheral_hardware_list

Table of Contents

Windward System Five Supported Peripheral Hardware List
- Windward System Five Server and Workstation Requirements
- Supported Peripheral Hardware List
Additional Links

Windward System Five Supported Peripheral Hardware List

The following is a list of hardware that is currently supported by Windward System Five.

Windward Software will no longer support any devices that have reached the manufacturer's end of life, or are no longer available from the manufacturer. This document is subject to review and may be revised at any time. Please check this page regularly for updates.

Note: Most Hardware supported for Windward System Five on Cloud will require setup of the RDP Virtual Channel and the Remote POS Device Manager on the local workstation.

Windward System Five Server and Workstation Requirements

Windward is working towards support for Windows 11, but it is not officially supported at this time. We are asking clients to hold off on installing Windows 11 until we can both verify that our under-lying database provider is compatible, and we have completed our testing.

Please refer to Windward System Five Minimum and Recommended System Requirements for details pertaining to hardware requirements to run System Five.

Supported Peripheral Hardware List

Slip Printers
Sharing of slip printers or label printers across a network is not recommended. If a slip printer or label printer needs to be accesses by multiple computers on the network it should be a NETWORKABLE printer connected directly to the router or switch.
MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
BIXOLON	SRP-350 plusIII
CITIZEN	TZ30-M01	Supported	Testing Required
DELL	T200	Supported	Testing Required	Windward On-Prem Setup
Epson	TM-T90	Supported	Testing Required
Epson	TM-T88
IBM	Shuremark 4610	Supported	Testing Required	Windward On-Prem Setup
POS-X	EVO Green (USB/S)	Supported	Testing Required
POS-X	ION Thermal GC13A41172	Supported	Testing Required
Star	TSP-100, 143, 700

You can request support for a new device:Windward Software Hardware Request
*On-Prem is defined as System 5 installed on a Physical Server
*OnCloud is defined as System 5 hosted in our Cloud environment

Label Printers
MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
Dymo	LabelWriter Twin Turbo		NOT SUPPORTED ON CLOUD	Windward On-Prem Setup
Godex	EZ-DT4	Supported	Testing Required
Sato	CG408DT / CG408DT-LAN	Supported	Testing Required	Windward On-Prem Setup
TSC	TTP-247 Plus	Supported	Testing Required	Windward On-Prem Setup
Zebra	TLP-2824 (2 inch Print Head)
Zebra	GK420T (4 inch Print Head)	Supported	Supported	This is a Thermal Transfer label Printer and works from System Five Label Designer.
Legacy Devices
MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
Datamax	E Class DMX-E-4204	LEGACY SUPPORT*	Testing Required	CODE BASED LABELS ONLY. Windward On-Prem Setup
Sato	CG408TT-RS	LEGACY SUPPORT*	LEGACY SUPPORT*	Windward On-Prem Setup
Sato	LM408	LEGACY SUPPORT*	LEGACY SUPPORT*	Windward On-Prem Setup
Zebra	TLP-2844 (4 inch Print Head)	LEGACY SUPPORT*	LEGACY SUPPORT*	Windward On-Prem Setup

You can request support for a new device:Windward Software Hardware Request
*On-Prem is defined as System 5 installed on a Physical Server
*OnCloud is defined as System 5 hosted in our Cloud environment

Industrial Label Printers
MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
Citizen	CL-S700		Testing Required	Windward On-Prem Setup

You can request support for a new device:Windward Software Hardware Request
*On-Prem is defined as System 5 installed on a Physical Server
*OnCloud is defined as System 5 hosted in our Cloud environment

Garden Center Label Printers
MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
Sato	CL4NX		Testing Required	Windward On-Prem Setup
Sato	GL412E	Supported	Testing Required	Windward On-Prem Setup
TEC	B-SX4T	Testing Required	Supported	Code-based labels have been tested to work in the Cloud for as long as it's using the native driver and NOT the Easy Print Driver

You can request support for a new device:Windward Software Hardware Request
*On-Prem is defined as System 5 installed on a Physical Server
*OnCloud is defined as System 5 hosted in our Cloud environment

Fax Modems & Multifunction Printers
MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
		Fax printers (As well as Microsoft Print to Fax) are ONLY supported without phone number pass through functionality. This means that you must manually lookup and type in the customers fax number. Multi recipient faxing and statement faxing through a Fax Modem is no longer supported.	Testing Required

You can request support for a new device:Windward Software Hardware Request
*On-Prem is defined as System 5 installed on a Physical Server
*OnCloud is defined as System 5 hosted in our Cloud environment

Barcode Scanners
MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
Birch	CD-108e	Supported	Testing Required
HP	elitepos 2d	Supported	Testing Required	Windward On-Prem Setup
Datalogic	HD3130 Huron	Supported	Testing Required	Windward On-Prem Setup
Datalogic	PowerScan PBT9300		Testing Required	Windward On-Prem Setup
Datalogic	QuickScan	Supported	Testing Required	Windward On-Prem Setup
Datalogic	QuickScan(2D) (QD24XX, QM24XX, QBT24XX (Wireless))	Supported		Windward On-Prem Setup
Inateck	P7	Supported	Testing Required	Windward On-Prem Setup
Honeywell	3800G	Supported	Testing Required	Windward On-Prem Setup
Honeywell	Eclipse MS5145	Supported	Supported	Windward On-Prem Setup
Honeywell	MS-2020		Testing Required	Windward On-Prem Setup
Honeywell	MS-9540		Testing Required
Honeywell	Orbit 7120			Windward On-Prem Setup
Honeywell	Voyager MS-9540	Supported	Testing Required	Windward On-Prem Setup
Honeywell	Xenon 1900 (2D)	Supported	Testing Required	Windward On-Prem Setup
Zebra	LS2208	Supported	Testing Required	Windward On-Prem Setup
Zebra	DS4208 for 1D/2D	Supported	Testing Required	Windward On-Prem Setup
Zebra	LI4278	Supported	Testing Required
POS-X	EVO (1D)	Supported	Testing Required
POS-X	EVO (2D)	Supported	Supported
POS-X	EVO-OMNI (2D)	Supported	Testing Required
POS-X	EVO-PS1-ADU (2D)	Supported	Testing Required
POS-X	ION Wireless	Supported	Testing Required	Windward On-Prem Setup
POS-X	XI3000	Supported	Testing Required	Windward On-Prem Setup
POS-X	XI3200	Supported	Testing Required	Windward On-Prem Setup
Wasp	WASP WLR8950	Supported	Testing Required	Windward On-Prem Setup
Wasp	Wasp WWS100i Bluetooth Scanner	Supported	Testing Required	Windward On-Prem Setup
Wasp	Wasp WWS-500 scanner	Supported	Testing Required	Windward On-Prem Setup
Wasp	WWS-800	Supported	Testing Required	Windward On-Prem Setup
Wasp	WWS-850L	Supported	Testing Required
Zebex	Z-3010	Supported	Testing Required	Windward On-Prem Setup
Legacy Devices
MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
Honeywell	1452G	LEGACY SUPPORT*	LEGACY SUPPORT*	Windward On-Prem Setup

You can request support for a new device:Windward Software Hardware Request
*On-Prem is defined as System 5 installed on a Physical Server
*OnCloud is defined as System 5 hosted in our Cloud environment

Data Collectors
MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES

Zebra	TC21
Zebra	TC26			This device has a Cellular option, but only the Wi-Fi function is supported in the SCAN App

You can request support for a new device:Windward Software Hardware Request
*On-Prem is defined as System 5 installed on a Physical Server
*OnCloud is defined as System 5 hosted in our Cloud environment

PIN Pads
MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
For information concerning PIN pads and Credit Card processing, please refer to the Subject Master Document, found here --- MORE INFO ---
Ingenico	Lane 3000	Supported	Supported	Supported for US EMV
Ingenico	Lane 7000	Supported	Supported	Supported for US EMV
Ingenico	Link 2500	Supported	Supported	Supported for US EMV
Ingenico	iSC250	Supported	Supported	Windward On-Prem Setup Supported for US EMV.
VeriFone	P400	Supported	Supported	Global Payments and Moneris Canada / WorldPayIP + Netepay Hosted US
Legacy Devices
MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
Ingenico	ICT250	LEGACY SUPPORT*	Testing Required
Ingenico	iPP320	LEGACY SUPPORT*	LEGACY SUPPORT*	Windward On-Prem Setup Tokenization is not supported on this device
VeriFone	Vx805	LEGACY SUPPORT*	LEGACY SUPPORT*	US EMV contactless not supported
VeriFone	Vx810	LEGACY SUPPORT*	LEGACY SUPPORT*	US EMV contactless not supported
VeriFone	Vx820	LEGACY SUPPORT*	LEGACY SUPPORT*	Now supported in Canada by WorldPayIP (existing WorldPayIP customers) and Paymentech for EMV and Contactless. Requires Datacap Version 5.06.10, DSIEMVClientX version v1.27 and Verifone Vx820 PIN pad running XPI 12.08.16

You can request support for a new device:Windward Software Hardware Request
*On-Prem is defined as System 5 installed on a Physical Server
*OnCloud is defined as System 5 hosted in our Cloud environment

Signature Captures
MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
Signature Capture Setup
Topaz	LCD T-LBK460-BSB-R	Not Supported		Windward On-Cloud Setup
Topaz	SignatureGem LCD T-LBK462-HSB-R			Windward On-Cloud Setup
Topaz	SignatureGem Non-LCD		Not Supported

You can request support for a new device:Windward Software Hardware Request
*On-Prem is defined as System 5 installed on a Physical Server
*OnCloud is defined as System 5 hosted in our Cloud environment

Pole Displays
MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
Logic Controls	PD3000	Supported
POS-X	Xp8200 (USB)		Supported

You can request support for a new device:Windward Software Hardware Request
*On-Prem is defined as System 5 installed on a Physical Server
*OnCloud is defined as System 5 hosted in our Cloud environment

Cash Drawers
MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
POS-X	ION-C16A-1B		Testing Required
Logic Controls	CR3000	Supported	Testing Required
Technical Tip		Supported	Testing Required	The cash drawer will need to be connected to the Slip Printer or to a special card in the workstation. Make sure you order compatible parts along with the cables.

You can request support for a new device:Windward Software Hardware Request
*On-Prem is defined as System 5 installed on a Physical Server
*OnCloud is defined as System 5 hosted in our Cloud environment

Weigh Scales
MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
Honeywell	MS-2320	Supported	Testing Required	Windward On-Prem Setup

You can request support for a new device:Windward Software Hardware Request
*On-Prem is defined as System 5 installed on a Physical Server
*OnCloud is defined as System 5 hosted in our Cloud environment

Packages
Windward Software can connect you with additional Supported hardware and hardware packages:

*Windward Software provides Best Effort Support for Legacy Devices. Non-Legacy Devices with Full Support are recommended.

You can request support for a new device by filling out the form located at the following linkWindward Software Hardware Request

Additional Links

Networking Best Practices

Networking Multiple Locations Best Practices

Updated March 3, 2023

supported_peripheral_hardware_list.txt · Last modified: 2023/05/10 10:27 (4 weeks ago) by asegert_windwardsoftware.com