User Tools

Site Tools


Sidebar

Get the Most Out of Your ERP

The Windward Professional Services Catalog

Our catalog of services has topic-based, role-based, or technical plans that can help you maximize your software investment.



Follow Windward Software


symbol_ls-4278_ls4278_scanning_issue

Symbol LS-4278 LS4278 Scanning Issue

Windward Software

Scanner will not send any information to Windows or DOS Prompt

Scanner only emits a series of beeps when a barcode is scanned and nothing is transmitted to the command prompt.

Detailed Problem Solution

The problem is that the scanner has lost communication with the cradle, or has lost it's programming. The resolution to this problem is to simply scan the barcode on the wireless cradle and this re-established communication between the cradle and the hand set. If this still does not resolve the issue, then there may be something wrong with the device and will require the end user to call Symbol Customer Support to further troubleshoot the issue.

myWindward

symbol_ls-4278_ls4278_scanning_issue.txt · Last modified: 2010/01/04 15:45 (11 years ago) by swind