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topaz_t-lbk462-hsb-r_signature_capture_cloud [2020/01/30 16:34 (4 years ago)] – created swindtopaz_t-lbk462-hsb-r_signature_capture_cloud [2021/05/27 14:15 (3 years ago)] (current) swind
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 ====== Signature Capture on Cloud With Topaz T-LBK462-HSB-R ====== ====== Signature Capture on Cloud With Topaz T-LBK462-HSB-R ======
  
-[[http://wws5.com/|{{http://wws5.com/images/topxxxgif-ani.gif  |Windward Software}}]] +<note important>This document is also available as a FreshDesk Solution Article \\ 
 +</note>
  
 ====== Sig Cap Model : T-LBK462-HSB-R  (using new Virtual Serial via USB Driver) ====== ====== Sig Cap Model : T-LBK462-HSB-R  (using new Virtual Serial via USB Driver) ======
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 We can now support the T-LBK462-HSB-R on cloud. Topaz has released a new driver to make the T-LBK462-HSB-R emulate the T-LBK462-BSB-R.  We can now support the T-LBK462-HSB-R on cloud. Topaz has released a new driver to make the T-LBK462-HSB-R emulate the T-LBK462-BSB-R. 
-The difference was: +The difference was: \\ 
-- The HSB-R was USB Only. +- The HSB-R was USB Only. \\
 - The BSB-R was USB but uses COM Port Emulation. - The BSB-R was USB but uses COM Port Emulation.
  
-Topaz’s update now the T-LBK462-HSB-R To emulate the T-LBK462-BSB-R and give it the same ability to use COM Port Emulation.+Topaz has now updated the T-LBK462-HSB-R To emulate the T-LBK462-BSB-R and give it the same ability to use COM Port Emulation.
  
 PROCESS: PROCESS:
-Server-Side Installation Steps +Server-Side Installation Steps\\ 
-1. Cloud Operations must install the Topaz SigPlus software on the Cloud Server for the client and choose the T-LBK462-BSB-R model  +1. Cloud Operations must install the Topaz SigPlus software on the Cloud Server for the client and choose the T-LBK462-BSB-R model \\ 
-2. The DemoOCX.exe will need to be copied to the user’s desktop to test the Sig Cap Device.  +2. The DemoOCX.exe will need to be copied to the user’s desktop to test the Sig Cap Device. \\ 
-Client-Side Installation Steps + 
-If your client PC is already set-up to use a Topaz pad, uninstall the SigPlus driver in “Programs and Features” before continuing.+Client-Side Installation Steps\\ 
 + 
 +If your client PC is already set-up to use a Topaz pad, uninstall the SigPlus driver in “Programs and Features” before continuing.\\
 1. Download the HSB-to-COM Driver for Topaz HSB Signature Capture Pads. 1. Download the HSB-to-COM Driver for Topaz HSB Signature Capture Pads.
-http://www.topazsystems.com/Software/download/hsbtocom.exe.  +http://www.topazsystems.com/Software/download/hsbtocom.exe. \\ 
-2. Run the HSBtoCOM.exe installer (Right click on it and run as administrator).  +2. Run the HSBtoCOM.exe installer (Right click on it and run as administrator). \\ 
-3. Accept the license agreement and Click “Next”. +3. Accept the license agreement and Click “Next”.\\ 
-4. When installation is complete, click “Finished” to close the dialog. +4. When installation is complete, click “Finished” to close the dialog.\\ 
-5. On the client, open the “Device Manager” by clicking on “Start” ? “Control Panel” ? “System” ? “Device Manager”.  +5. On the client, open the “Device Manager” by clicking on “Start” ? “Control Panel” ? “System” ? “Device Manager”. \\ 
-6. Under “Ports (COM & LPT)”, confirm that the Topaz HSB Port is listed.+6. Under “Ports (COM & LPT)”, confirm that the Topaz HSB Port is listed.\\
  
-{{ :sigcap:topaz:t-lbk462-hsb-r:picture1.png |}}+{{ :sigcap:topaz:t-lbk462-hsb-r:picture1.png?400 |}}
  
 Note: The Topaz HSB Port is only listed if the signature pad is connected to the PC. You may also need to click “Action” on the file menu and “Scan for hardware changes” in the dropdown to refresh the ports list. Note: The Topaz HSB Port is only listed if the signature pad is connected to the PC. You may also need to click “Action” on the file menu and “Scan for hardware changes” in the dropdown to refresh the ports list.
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 http://www.topazsystems.com/software/sigplus.exe http://www.topazsystems.com/software/sigplus.exe
  
-{{ :sigcap:topaz:t-lbk462-hsb-r:picture2.png |}}+{{ :sigcap:topaz:t-lbk462-hsb-r:picture2.png?400 |}}
  
 Click Next Click Next
  
-{{ :sigcap:topaz:t-lbk462-hsb-r:picture3.png |}}+{{ :sigcap:topaz:t-lbk462-hsb-r:picture3.png?400 |}}
  
 Click Next Click Next
  
-{{ :sigcap:topaz:t-lbk462-hsb-r:picture4.png |}}+{{ :sigcap:topaz:t-lbk462-hsb-r:picture4.png?400 |}}
  
 Leave the default Destination Folder and just click Next Leave the default Destination Folder and just click Next
  
-{{ :sigcap:topaz:t-lbk462-hsb-r:picture5.png |}}+{{ :sigcap:topaz:t-lbk462-hsb-r:picture5.png?300 |}}
  
 Select the radial next to T-L and click OK Select the radial next to T-L and click OK
  
-{{ :sigcap:topaz:t-lbk462-hsb-r:picture6.png |}}+{{ :sigcap:topaz:t-lbk462-hsb-r:picture6.png?300 |}}
  
 Select the radial next to T-LBK462 or T-L462 and click OK Select the radial next to T-LBK462 or T-L462 and click OK
  
-{{ :sigcap:topaz:t-lbk462-hsb-r:picture7.png |}}+{{ :sigcap:topaz:t-lbk462-hsb-r:picture7.png?300 |}}
  
 Select the radial next to Com 4 and click OK.  Select the radial next to Com 4 and click OK. 
 We know this isn’t the correct COM Port number, but the setup only allows COM 1 through COM 4 so we just need to select one to continue on. We will need to change this COM Port later anyway. We know this isn’t the correct COM Port number, but the setup only allows COM 1 through COM 4 so we just need to select one to continue on. We will need to change this COM Port later anyway.
  
-{{ :sigcap:topaz:t-lbk462-hsb-r:picture8.png |}}+{{ :sigcap:topaz:t-lbk462-hsb-r:picture8.png?300 |}}
  
 Agree to the license agreement. Agree to the license agreement.
  
-{{ :sigcap:topaz:t-lbk462-hsb-r:picture9.png |}}+{{ :sigcap:topaz:t-lbk462-hsb-r:picture9.png?300 |}}
  
 And YES we want a shortcut on the desktop. And YES we want a shortcut on the desktop.
  
-{{ :sigcap:topaz:t-lbk462-hsb-r:picture10.png |}}+{{ :sigcap:topaz:t-lbk462-hsb-r:picture10.png?400 |}}
  
 Click Finish to complete the installation. Click Finish to complete the installation.
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 Now, on your local computer,  locate the Icon for DemoOcx. Now, on your local computer,  locate the Icon for DemoOcx.
  
-{{ :sigcap:topaz:t-lbk462-hsb-r:picture11.png |}}+{{ :sigcap:topaz:t-lbk462-hsb-r:picture11.png?100 |}}
  
 Right Click on the DemoOCX icon on the desktop and select Properties Right Click on the DemoOCX icon on the desktop and select Properties
  
-{{ :sigcap:topaz:t-lbk462-hsb-r:picture12.png |}}+{{ :sigcap:topaz:t-lbk462-hsb-r:picture12.png?400 |}}
  
 Click on Open File Location Click on Open File Location
    
-{{ :sigcap:topaz:t-lbk462-hsb-r:picture13.png |}}+{{ :sigcap:topaz:t-lbk462-hsb-r:picture13.png?600 |}}
  
 In the right-hand window, right click on DemoOCX.exe and select copy from the dropdown. In the right-hand window, right click on DemoOCX.exe and select copy from the dropdown.
 Now go back to your System Five on Cloud Session, right click on the desktop and select Paste from the dropdown. Now go back to your System Five on Cloud Session, right click on the desktop and select Paste from the dropdown.
  
-{{ :sigcap:topaz:t-lbk462-hsb-r:picture14.png |}}+{{ :sigcap:topaz:t-lbk462-hsb-r:picture14.png?400 |}}
  
 This will copy the executable to the cloud session for testing. We also need this so that we can see what Com Port the Topaz driver is using on the cloud so we can change the COM Port on the local workstation to match this setting. This will copy the executable to the cloud session for testing. We also need this so that we can see what Com Port the Topaz driver is using on the cloud so we can change the COM Port on the local workstation to match this setting.
  
-{{ :sigcap:topaz:t-lbk462-hsb-r:picture15.png |}}+{{ :sigcap:topaz:t-lbk462-hsb-r:picture15.png?100 |}}
  
 This is the testing program for the Sig Cap Devices. Double click on it to open the demo. This is the testing program for the Sig Cap Devices. Double click on it to open the demo.
 Click on the Properties button Click on the Properties button
  
-{{ :sigcap:topaz:t-lbk462-hsb-r:picture16.png |}}+{{ :sigcap:topaz:t-lbk462-hsb-r:picture16.png?400 |}}
  
 Click on the Tablet tab and then make a note of the COM Port number here. This is the COM Port number we will need to set in the local workstation. Click on the Tablet tab and then make a note of the COM Port number here. This is the COM Port number we will need to set in the local workstation.
  
-{{ :sigcap:topaz:t-lbk462-hsb-r:picture17.png |}}+{{ :sigcap:topaz:t-lbk462-hsb-r:picture17.png?400 |}}
  
 Click the cancel button and close the SigPlus Demo and sign out of the System Five on Cloud session. Click the cancel button and close the SigPlus Demo and sign out of the System Five on Cloud session.
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 Back to the client: Back to the client:
 On the client workstation On the client workstation
-1. open the “Device Manager” by clicking on “Start” ? “Control Panel” ? “System” ? “Device Manager”.  +1. open the “Device Manager” by clicking on “Start” ? “Control Panel” ? “System” ? “Device Manager”. \\ 
-2. Under “Ports (COM & LPT)”, confirm that the Topaz HSB Port is still listed.+2. Under “Ports (COM & LPT)”, confirm that the Topaz HSB Port is still listed.\\
  
-{{ :sigcap:topaz:t-lbk462-hsb-r:picture18.png |}}+{{ :sigcap:topaz:t-lbk462-hsb-r:picture18.png?400 |}}
  
-We now need to change the assigned COM Port to the same one you noted in the Cloud environment. In my example it was COM 9. +We now need to change the assigned COM Port to the same one you noted in the Cloud environment. In my example it was COM 9.\\ 
-Double Click on Topaz HSB Port to open its properties. +Double Click on Topaz HSB Port to open its properties.\\ 
-Click on the Topaz tab +Click on the Topaz tab\\ 
-Select the COM Port you noted from the Cloud from the dropdown (again, this was COM 9 in my example). +Select the COM Port you noted from the Cloud from the dropdown (again, this was COM 9 in my example).\\ 
-Click the Set button. +Click the Set button.\\ 
-Click OK to close the window.+Click OK to close the window.\\
  
-{{ :sigcap:topaz:t-lbk462-hsb-r:picture19.png |}}+{{ :sigcap:topaz:t-lbk462-hsb-r:picture19.png?400 |}}
  
 You may need to click “Action” and “Scan for hardware changes” for the Device Manager screen to refresh. You may need to click “Action” and “Scan for hardware changes” for the Device Manager screen to refresh.
-Close the device manager. +Close the device manager.\\ 
-Using a text editor like Notepad, browse to C:\Windows and open the SigPlus.ini file. +Using a text editor like Notepad, browse to C:\Windows and open the SigPlus.ini file.\\ 
-In the SigPlus.ini file, change the “TabletComPort” to equal the COM Port number you just entered in Device Manager. Again, in my example it was COM9. +In the SigPlus.ini file, change the “TabletComPort” to equal the COM Port number you just entered in Device Manager. Again, in my example it was COM9.\\ 
-Click “File” and “Save” to save the changes, then exit out of the SigPlus.ini file. +Click “File” and “Save” to save the changes, then exit out of the SigPlus.ini file.\\ 
-If Windows won’t allow you to save the changes, you will need to brows to the Windows folder, right click on the SigPlus.ini file, click on security tab, click the edit button, click users, click the check box beside Full Control, click Apply, Click Yes on the security warning about changing the permissions, click OK, Click OK on the SigPlus ini properties, and now you should be able to save the changes to the SigPlus.ini file. +If Windows won’t allow you to save the changes, you will need to browse to the Windows folder, right click on the SigPlus.ini file, click on security tab, click the edit button, click users, click the check box beside Full Control, click Apply, Click Yes on the security warning about changing the permissions, click OK, Click OK on the SigPlus ini properties, and now you should be able to save the changes to the SigPlus.ini file.\\ 
-Open “DemoOCX” with the desktop shortcut or opening from C:\Windows\SigPlus\DemoOCX.exe. +Open “DemoOCX” with the desktop shortcut or opening from C:\Windows\SigPlus\DemoOCX.exe.\\ 
-Note: If DemoOCX is still open from a previous test, restart the utility. +Note: If DemoOCX is still open from a previous test, restart the utility.\\ 
-Test the signature capture here in the local workstation. If it is working correctly, sign back into the cloud environment and test it there in the DemoOCX program.+Test the signature capture here in the local workstation. If it is working correctly, sign back into the cloud environment and test it there in the DemoOCX program.\\
 If it is working in the DemoOCX program you can now open System Five in the cloud environment and providing you have setup the invoice tree and the invoice forms correctly, the Signature Capture Device will work there as well. If it is working in the DemoOCX program you can now open System Five in the cloud environment and providing you have setup the invoice tree and the invoice forms correctly, the Signature Capture Device will work there as well.
  
  
 +\\
  
 +\\
  
- +\\
- +
- +
  
 ===== System Five Setup ===== ===== System Five Setup =====
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 ---- ----
 +
 +\\
 +
 +\\
  
 ====== Setting up the Full size invoice forms to include signature ====== ====== Setting up the Full size invoice forms to include signature ======
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 Open an invoice and test. \\  Open an invoice and test. \\ 
 +
 +\\
 +
 +\\
  
 -------------------------------- --------------------------------
  
-== Steve Wind June 14 / 2019 ==+== Created by Steve Wind January 30 2020 ==
topaz_t-lbk462-hsb-r_signature_capture_cloud.1580430861.txt.gz · Last modified: 2020/01/30 16:34 (4 years ago) by swind