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How to process customer back orders: 2 methods
Method 1 - Open Work Order Method
The customer’s back order is entered on a Work Order until the item(s) arrive and are filled either manually or via the Back Orders Report.
Method 2 - Automatic Work Order creation
The customer’s back order is entered on a Work Order but the original Work Order is converted to a completed sale. When the item(s) arrive they are filled via the Back Orders Report and a new Work Order for the customer is automatically created.
Note: this article is also publicly available at http://wiki.wws5.com/share/Out_of_Stock_-_Back_Orders_V6050_1205251233.html
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Created by Harry Czerednikow at 5/25/2012 12:33:44 PM