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Barcode scanners will need configuration to work with Windward System Five. Follow these instructions to program several modern scanners.
Note: This should work for most Symbol, Zebra and Motorola Scanners; if it does not please refer the online manuals from the manufacturer
Most modern scanners support USB-Serial, sometimes called USB CDC Host. This can be used with the POS device manager and will work reliably without losing scans. It will work with all versions of Remote Desktop. It is also the easiest to configure as it requires no preamble characters. Just select the Virtual COM port in System Five and you are done.
Both System Five on Cloud and On-Prem customers should use USB-Serial with the Remote POS Device Manager. You no longer need the STX preamble for USB-Serial configurations. LS 2208 Using USB-Serial port
1) Configure the scanner by scanning the USB-CDC barcode.
2) If successful, the scanner should reboot, and create a virtual serial port in the Windows Device manager.
You may need to install CDC drivers.
3) Complete configuration by selecting this serial port in the Windward Point of Sale Device manager.
To program the unit with both a STX prefix and a carriage return, see the following configuration settings:
To program the scanner to accept both a prefix and suffix
1) Scan the Scan options Barcode
2) Scan the Prefix / Data / Suffix Barcode and then scan the Enter Barcode
3) Scan the STX Prefix barcode based on ASCII Value 1002
4) Now Scan the Barcodes in the order of 1002
Use this alternate programming method to add STX Prefix, Carriage Return Suffix, and remove the Check Digit.
LS 2208 Product manaul
Scan these barcodes to configure a Symbol 9208 Scanner.
If you have configured your scanner with an STX preamble character, follow the below steps to verify that the scanner is configured.
If you do not see this then the preamble character for the scanner has not been configured correctly and you should repeat the above steps.